NeoDove

NeoDove is a telecalling dialer combined with a CRM, aimed at outbound sales teams that work the phone as their primary channel. Campaigns are created and prioritised, leads are added and assigned to users, and an auto dialer works the list so agents are not dialling by hand. Each lead carries its full history, so whoever picks up the next call sees what happened on the last one rather than starting cold.

The engagement layer covers the channels an Indian sales team actually uses. WhatsApp, email and SMS can be sent instantly without saving customer details by hand first, and customisable customer detail forms, message templates and attachments keep the outbound message consistent across a team. Follow-ups are scheduled against leads so nothing is dropped between calls, and tasks can be prioritised and assigned to other members of the team.

AI calling is the newer half of the product. NeoDove AI Voice Agents automate customer calls, qualifying leads, answering queries, following up with prospects and engaging around the clock, which the vendor positions as a way to improve response times without adding headcount. Management gets a sales pipeline overview, call reports and team performance tracking. Integrations are both direct and custom so leads land in one place, and a marketplace carries value-added services. WhatsApp API, IVR and VoIP are charged separately from the base plans.