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Google Voice

Verified

A business phone system licensed per user on top of Workspace

Cloud Phone Software Google Workspace Communication Tools Unified Communication Software Virtual Phone Software
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Google Voice screenshot See all screenshots
  • Deployment Cloud Based, SaaS
  • Starting price Not published
  • Free trial Available
  • Best for Freelancers, Small Business, Medium Business

What is Google Voice?

Google Voice provides business phone numbers and calling within Google Workspace, with calls handled in the browser and on mobile, voicemail transcription, ring groups and administrative controls, licensed separately from the base Workspace subscription.

Being licensed separately is the detail most people get wrong about Google Voice, and it matters for budgeting. Gmail, Chat and Meet arrive with a Workspace plan while Voice is an additional per-user licence on top, so a company comparing it against a hosted phone system should compare the added cost rather than assume it is included.

Simplicity is the honest positioning against a full telephony platform, since Voice does numbers, calling, voicemail and basic ring groups well and does not attempt the call queues, wallboards and workforce management a contact centre needs. For a professional services firm that is exactly right and for a support operation it is not.

The administrative story is where it wins in a Workspace organisation, because numbers are assigned and revoked from the same console that manages the accounts, and a departing employee's number moves without a call to a telephony provider. Google publishes Workspace plans separately from Voice licences.

Key Features of Google Voice

  • Business phone numbers
  • Calling from browser and mobile
  • Voicemail with transcription
  • Ring groups and call forwarding
  • Number porting
  • Administrative assignment and revocation
  • Integration with Google Calendar and Meet
  • Usage and call reporting
  • Multi-level auto attendant on higher tiers
  • Desk phone support
  • International calling
  • Licensed separately from Workspace

Google Voice Pricing

Per-user licence

Not published

Request pricing

Voice is licensed per user separately from Google Workspace. No Voice-specific rate appears on the captured pages.

Google Voice Specifications

Deployment
  • Cloud Based
  • SaaS
Desktop
  • Web App
Mobile
  • iOS
  • Android
Built for
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
Support
  • Email
  • Phone
  • Knowledge Base
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
No
Customisable
No
Website
workspace.google.com

Google Voice Screenshots

Google Voice screenshot 1

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Google Voice FAQs

No Voice-specific rate was captured. Voice is licensed per user separately from Google Workspace, whose own plans are published at 7, 14 and 22 dollars per user per month.

No. Gmail, Chat and Meet arrive with a Workspace plan while Voice is an additional per-user licence, so a comparison against a hosted phone system should use the added cost.

No. Voice does numbers, calling, voicemail and basic ring groups and does not attempt call queues, wallboards or workforce management. That suits a professional services firm and not a support operation.

Numbers are assigned and revoked from the same console that manages accounts, so a departing employee's number moves without a call to a telephony provider.

Yes, through number porting, alongside desk phone support and international calling on the applicable tiers.