DialedIn (ChaseData)
VerifiedCloud contact center software with predictive dialing and skills based call routing
- Deployment Cloud Based
- Starting price $99/month
- Free trial Available
- Best for SMEs, Agencies, Enterprises
What is DialedIn (ChaseData)?
DialedIn, formerly known as ChaseData, is a cloud based Contact Center as a Service platform headquartered in Plantation, Florida. It offers seven dialing modes including predictive, progressive, and TCPA compliant preview dialing, along with skills based automatic call distribution, multi level IVR, call recording, live monitoring, and whisper coaching. The company rebranded from ChaseData to DialedIn in 2023 and now operates its main site at getdialedin.com.
DialedIn publishes four tiered plans priced per user with pay as you go minutes. Small Business plans cost 99 USD per user per month billed monthly, or 79 USD annually, for 5 to 49 users. Pricing steps down at higher tiers, reaching 35 USD per user monthly, or 25 USD annually, for Enterprise Plus accounts of 200 or more users. All tiers include the same core feature set, including up to 10 voice channels per user and nationwide DIDs.
Key Features of DialedIn (ChaseData)
DialedIn (ChaseData) lists 8 documented features, including Seven dialing modes including predictive, progressive, and preview, Skills based automatic call distribution and inbound routing and Multi level IVR and auto attendant. The list below covers what the product does rather than how it is marketed.
- Seven dialing modes including predictive, progressive, and preview
- Skills based automatic call distribution and inbound routing
- Multi level IVR and auto attendant
- Call recording, live monitoring, and whisper coaching
- DNC integration and compliance tools
- Visual script builder for customizable agent workflows
- Up to 10 voice channels per user
- Standard reporting and personal voicemail
DialedIn (ChaseData) Pricing
DialedIn (ChaseData) lists 4 plans without published figures. Pricing is quoted on request.
Small Business
$99/month
5 to 49 users, per user
Month to month rate; annual pricing is $79 per user per month. Includes pay as you go minutes.
Professional
$79/month
50 to 99 users, per user
Most popular tier. Month to month rate; annual pricing is $59 per user per month.
Enterprise
$49/month
100 to 199 users, per user
Month to month rate; annual pricing is $39 per user per month.
Enterprise Plus
$35/month
200+ users, per user
Month to month rate; annual pricing is $25 per user per month.
DialedIn (ChaseData) Specifications
DialedIn (ChaseData) is available on web app. It offers an API and has a free trial.
- cloud based
- web app
- smes
- agencies
- enterprises
- phone
- live support
- training
- tickets
DialedIn (ChaseData) Videos
DialedIn (ChaseData) Screenshots
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