Appointment Reminder

Appointment Reminder sends automated SMS, email and voice reminders that sync with an existing calendar and let clients confirm with a single reply, with plans from solo practitioners to multi-location clinics, HIPAA compliance and a signed business associate agreement, and no lock-in contracts.

Offering HIPAA compliance and a signed business associate agreement across the plan range rather than only at enterprise level is the decision that matters most for this market, because a solo therapist or dentist handles protected health information exactly as a hospital does, and vendors that reserve the agreement for large customers effectively exclude them.

Confirming with a single reply is the interaction the whole product turns on. Every additional step, whether a link, a login or an application, costs confirmations, and a client who can reply with one character will do so from a bus stop.

Trading since 2012 with no lock-in contracts is a credible pairing for this buyer, since the businesses being sold to have been burned by annual commitments for software they stopped using in month two. Appointment Reminder sizes its plans by reminder volume, naming a Basic plan for anyone needing fewer than 100 reminders. A free trial is offered.