Cloud contact center software with predictive dialing and skills based call routing
Best Auto Dialer Software
Auto dialer software automatically calls contacts from lists, connecting them to agents or prerecorded messages. This eliminates manual dialing and refocuses representatives on message delivery.
More about Auto Dialer Software
Auto dialers are used across industries like sales, healthcare, education for outbound campaigns. Cloud-based or on-premise options are available, some bundling required hardware.
Many integrate with CRM software or contact center platforms. Standalone solutions also exist. Auto dialers differ from outbound call tracking software in their ability to automatically initiate calls rather than requiring manual prompting.
By automating the dialing process, auto dialers drive more efficient outbound calling. This benefits organizations wanting to connect with customers at scale for sales, surveys, appointments, reminders and more.
Auto Dialer Software Compared
Compare the 10 most relevant Auto Dialer Software options on price, free trial and deployment.
| Product | Starting price | Free trial | Free plan | API | Deployment |
|---|---|---|---|---|---|
| | $140 | ✓ | – | ✓ | Cloud Based |
| | Custom | ✓ | – | ✓ | Cloud Based |
| | Pay as you go (from $0.069/min for US calls; rates vary by country) | ✓ | – | ✓ | Cloud Based |
| | $239 | – | – | ✓ | Cloud Based |
| | $119.00 | ✓ | – | – | Cloud Based |
| | $10 | – | – | – | Cloud Based |
| | Custom | – | – | ✓ | Cloud Based |
| | Custom | – | – | ✓ | Cloud Based |
| | Custom | ✓ | – | ✓ | Cloud Based |
| | Custom | – | – | ✓ | Cloud Based |
All Software
13 Best Auto Dialer Software Options
DialedIn, formerly known as ChaseData, is a cloud based Contact Center as a Service platform headquartered in Plantation, Florida. It offers seven dialing modes including predictive, progressive, and TCPA compliant preview dialing, along with skills based automatic call distribution, multi level IVR, call recording, live monitoring, and whisper coaching. The company rebranded from ChaseData to DialedIn in 2023 and now operates its main site at getdialedin.com.
DialedIn publishes four tiered plans priced per user with pay as you go minutes. Small Business plans cost 99 USD per user per month billed monthly, or 79 USD annually, for 5 to 49 users. Pricing steps down at higher tiers, reaching 35 USD per user monthly, or 25 USD annually, for Enterprise Plus accounts of 200 or more users. All tiers include the same core feature set, including up to 10 voice channels per user and nationwide DIDs.
Read DialedIn (ChaseData) ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Seven dialing modes including predictive, progressive, and preview
- Skills based automatic call distribution and inbound routing
- Multi level IVR and auto attendant
- Call recording, live monitoring, and whisper coaching
- DNC integration and compliance tools
- Visual script builder for customizable agent workflows
- Up to 10 voice channels per user
- Standard reporting and personal voicemail
Pricing
DialedIn (ChaseData) Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Smart Cloud Telephony for Smarter Businesses
MCUBE is a cloud telephony and business communication platform that helps enterprises manage customer calls and interactions at scale. It brings together IVR, virtual phone numbers, click-to-call, auto dialer, voice broadcasting, and AI-assisted call management to improve engagement and sales productivity.
The IVR routes callers based on keypad input or spoken keywords, while call tracking and real-time analytics give managers insight into performance. MCUBE also offers WhatsApp Business API and marketing-automation tools, making it a broad option for contact centers and sales teams. Pricing is available on request across yearly, monthly, and one-time license options, letting businesses choose a model that fits their calling volume and needs.
Read MCUBE ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all MCUBE Features- IVR with keyword-based call routing
- Virtual phone numbers and click-to-call
- Voice broadcasting and auto dialer
- Real-time call analytics
- Yearly, monthly, or one-time license options
Pricing
MCUBE Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Telecalling dialer and CRM with AI voice agents for Indian sales teams
NeoDove is a telecalling dialer combined with a CRM, aimed at outbound sales teams that work the phone as their primary channel. Campaigns are created and prioritised, leads are added and assigned to users, and an auto dialer works the list so agents are not dialling by hand. Each lead carries its full history, so whoever picks up the next call sees what happened on the last one rather than starting cold.
The engagement layer covers the channels an Indian sales team actually uses. WhatsApp, email and SMS can be sent instantly without saving customer details by hand first, and customisable customer detail forms, message templates and attachments keep the outbound message consistent across a team. Follow-ups are scheduled against leads so nothing is dropped between calls, and tasks can be prioritised and assigned to other members of the team.
AI calling is the newer half of the product. NeoDove AI Voice Agents automate customer calls, qualifying leads, answering queries, following up with prospects and engaging around the clock, which the vendor positions as a way to improve response times without adding headcount. Management gets a sales pipeline overview, call reports and team performance tracking. Integrations are both direct and custom so leads land in one place, and a marketplace carries value-added services. WhatsApp API, IVR and VoIP are charged separately from the base plans.
Read NeoDove ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all NeoDove Features- Auto dialer working a prioritised campaign list
- Campaign creation with lead assignment across users
- Complete lead history visible on every call
- Instant WhatsApp, email and SMS without saving contact details manually
- Customisable customer detail forms and message templates with attachments
- Follow-up scheduling against individual leads
- Task prioritisation and assignment between team members
- AI voice agents that qualify leads and answer queries around the clock
- Automated follow-up calls handled by the AI agent
- Sales pipeline overview and call reporting
- Team performance tracking and management
- Direct and custom integrations capturing leads in one place
- Marketplace for value-added services
Pricing
NeoDove Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Auto Dialer Software Buyer's Guide
Buyers comparing Auto Dialer Software usually find the shortlist separates on workflow fit and total cost rather than headline capability. What follows is a practical breakdown of features, buyers, cost, and the questions worth putting to a vendor.
What is Auto Dialer Software?
Auto Dialer Software helps teams bring the operational admin behind auto dialer work into one place rather than several disconnected tools. The practical gain is consolidation: information that would otherwise sit across spreadsheets and email threads stays in one place and stays current. The better products stay usable at small scale without becoming limiting once volume increases.
Key features to look for in Auto Dialer Software
Treat the list below as a checklist rather than a requirement set, since not all of it will apply to you.
- Records and profiles built around auto dialer work
- Scheduling and capacity planning
- Workflow stages matching how auto dialer operations actually run
- Invoicing and payment handling
- Document storage and compliance records
- Customer and contact communication
- Reporting on the measures that matter in auto dialer work
- Role based access for different staff types
Benefits of using Auto Dialer Software
Where the fit is right, reported gains from Auto Dialer Software usually include:
- Workflows that match auto dialer operations instead of a generic process
- Less adaptation of general purpose software to a specialist job
- Records and terminology that fit the field
- Compliance and record keeping handled in one place
- Reporting on measures that are actually relevant
Who uses Auto Dialer Software?
Auto Dialer Software is used by owners and managers in auto dialer work, administrative staff, and the frontline teams delivering it. Fit is decided by how you work rather than how large you are.
How to choose the right Auto Dialer Software
Worth weighing before you commit to any Auto Dialer Software option:
- How closely the workflow matches your own auto dialer operation
- Whether sector specific compliance requirements are covered
- The size of operation the product is genuinely designed for
- Data migration from whatever you use today
- How responsive the vendor is to requests specific to this field
Trial a small shortlist against genuine work rather than a vendor scenario, and let the people who will live in the tool lead that evaluation.
How much does Auto Dialer Software cost?
Expect per user or per location monthly pricing, banded by operation size. Pricing tends to sit above general purpose software, a function of narrow market size rather than margin. Map the pricing model to expected usage a year out rather than today, and confirm the capabilities you need sit in the tier you are pricing rather than one above it.
FAQs of Auto Dialer Software
Auto Dialer Software covers the operational side of auto dialer work, holding records, scheduling and invoicing together instead of across separate tools.
Generic software leaves you building the auto dialer specifics yourself, whereas Auto Dialer Software ships with them at a higher price.
Fit depends on the scale Auto Dialer Software was designed for, so check whether the vendor’s typical auto dialer customer resembles your own operation.
Migration support varies across Auto Dialer Software, so ask what the vendor imports as standard from your current auto dialer records and what needs manual work.
Auto Dialer Software is usually billed per seat or per site each month, and specialist auto dialer tooling generally prices above generic software.
Test Auto Dialer Software on genuine auto dialer tasks with the people who will actually use it rather than on a scripted scenario.