Plans and Pricing
Compare pricing of IVR Technology Group vs Compare with the following detailed pricing plan info. IVR Technology Group comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of IVR Technology Group and Freshcaller (Freshdesk Contact Center) for better insights.
Features
Compare between IVR Technology Group and Freshcaller (Freshdesk Contact Center) on their key features and functionalities to pick the right one for your business.
- Customizable voice menus and multi-level IVR
- Automated phone and text-based payment processing
- Voice surveys with Qualtrics integration
- Omnichannel outbound campaigns via voice, text, and email
- Self-service call containment automation
- PCI-compliant automated payment handling
- Hosted IVR infrastructure including phone lines and application servers
- Multi level IVR (Phone Trees) on Pro and Enterprise plans
- Speech enabled AI IVR powered by Freddy (Enterprise plan)
- Call queues, voicemail, and call recording
- Native two way Freshdesk ticket integration
- Call monitoring and smart escalations
- Custom reports and abandoned call metrics
- Number porting and local/toll free numbers
- Free plan with pay per minute calling
- Zapier integration for workflow automation
Additional Details
| Details | IVR Technology Group | Freshcaller (Freshdesk Contact Center) |
|---|---|---|
| Languages | English | English |
| Country | United States | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✔ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Live Support | Email, Phone, Live Support, Tickets |
| Target Audience | SMEs, Enterprises | Freelancers, Startups, SMEs, Agencies, Enterprises |
| Platforms | Web App | Web App |
| Subscription Plans | Transaction | Monthly |
| Deployment | cloud based, hybrid | cloud based |