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Bloomfire

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Enterprise knowledge sharing platform with AI search and a Q&A engine

Knowledge Base Software
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Enterprises

What is Bloomfire?

Bloomfire is a knowledge sharing and management platform aimed at larger organizations that want to centralize information from tools like SharePoint, Google Drive, Salesforce, Teams, and Confluence into one searchable layer. It combines AI powered enterprise search with a Q&A engine where employees can post questions and get answers published by subject matter experts, plus AI assisted content authoring and analytics.

Bloomfire does not publish self-serve pricing. Plans are structured as Team, Department, and Enterprise, billed on a multi-year basis and quoted after a sales conversation, with implementation and data migration handled as part of onboarding. There is no self-serve free trial; prospective customers instead schedule a demo to receive a custom estimate.

Key Features of Bloomfire

Bloomfire lists 8 documented features, including AI powered enterprise search across connected sources, Q&A engine with expert-published answers and AI Author Assist for content creation. The list below covers what the product does rather than how it is marketed.

  • AI powered enterprise search across connected sources
  • Q&A engine with expert-published answers
  • AI Author Assist for content creation
  • Integrations with SharePoint, Google Drive, Salesforce, Teams, and Confluence
  • Role based permissions with SSO/SCIM
  • Analytics and engagement reporting
  • Unlimited data storage
  • Customizable layouts and communities

Bloomfire Pricing

Bloomfire lists 3 plans without published figures. Pricing is quoted on request.

Team

Custom

Single team access

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Includes data migration and implementation services; billed on a multi-year basis

Department

Custom

Department-wide access

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Includes data migration and implementation services; billed on a multi-year basis

Enterprise

Custom

Company-wide access

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Most popular tier; full feature set including AI search, Q&A engine, and integrations

Bloomfire Specifications

Bloomfire is available on web app. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Enterprises
Support
  • Email
  • Live Support
  • Training
Integrations
SharePoint, Google Drive, Salesforce, Microsoft Teams, Confluence, Slack, Zendesk
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
bloomfire.com

Bloomfire Videos

Bloomfire Screenshots

Bloomfire screenshot 1

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Bloomfire FAQs

Bloomfire does not publish self-serve pricing; plans (Team, Department, Enterprise) are quoted after a sales conversation and billed on a multi-year basis.

No self-serve free trial is offered; prospective customers schedule a demo instead.

No, Bloomfire states its plans are not based on individual user licenses, unlike many competitors.

Its enterprise search connects to tools like SharePoint, Google Drive, Salesforce, Teams, and Confluence without requiring content migration.

It lets employees post questions company-wide and get answers published by subject matter experts.