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KnowledgeOwl

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Straightforward knowledge base software with white-glove onboarding

Knowledge Base Software
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  • Deployment Cloud Based
  • Starting price $100
  • Free trial Available
  • Best for Startups, SMEs, Agencies

What is KnowledgeOwl?

KnowledgeOwl is knowledge base software aimed at teams that want a straightforward tool backed by hands-on support. It provides a WYSIWYG editor, unlimited nested categories, semantic search, and a closed AI chatbot that only answers from a company's own content and cites its sources. Every plan includes free, human-assisted migration from tools like Confluence, Zendesk, or SharePoint and a custom-designed theme.

Paid plans start at $100 per month for Basic and scale to $250 for Pro and $500 for Business, each adding more articles, AI credits, and analytics history, with SSO and custom roles from the Business tier up. An Enterprise plan offers unlimited authors and knowledge bases with a 99.9 percent uptime guarantee. A 30 day free trial requires no credit card.

Key Features of KnowledgeOwl

KnowledgeOwl lists 9 documented features, including WYSIWYG editor with unlimited nested categories, Semantic search plus source-citing AI chatbot and Owl Intelligence AI writing assistant. The list below covers what the product does rather than how it is marketed.

  • WYSIWYG editor with unlimited nested categories
  • Semantic search plus source-citing AI chatbot
  • Owl Intelligence AI writing assistant
  • Granular reader and user permissions
  • SSO with Azure AD, Okta, Google, and ADFS
  • Free white-glove migration and theme setup
  • Comments and article ratings
  • Version control and full-text search
  • Reader analytics and usage reports

KnowledgeOwl Pricing

KnowledgeOwl lists 3 plans, from $100 to $500.

Basic

$100

per month

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Includes 1 knowledge base and 1 author; extra authors are $25 each and extra knowledge bases $50 each.

Pro

$250

per month

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Adds a professional branded help center with API access, up to 2,500 content items.

Business

$500

per month

Request pricing

Adds SSO and granular permissions, up to 5,000 content items.

KnowledgeOwl Specifications

KnowledgeOwl is available on web app. It offers an API and has a free trial.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Live Support
  • Training
Integrations
Zendesk, Confluence, SharePoint (migration), Okta, Azure AD, G Suite, ADFS (SSO)
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
knowledgeowl.com

KnowledgeOwl Videos

KnowledgeOwl Screenshots

KnowledgeOwl screenshot 1

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KnowledgeOwl FAQs

No, but a 30 day free trial is available with no credit card required.

Yes, a real person migrates content from platforms like Confluence, Zendesk, or SharePoint and builds a custom theme at no extra cost, included on every plan.

It is KnowledgeOwl's AI toolset for generating articles and meta descriptions and for answering reader questions using only the knowledge base's own content.

Article caps range from 1,000 on Basic to 5,000 on Business, with unlimited articles available on Enterprise.

Yes, nonprofits, B corporations, and other purpose-driven organizations get 25 percent off annual plans.