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DocuWare

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Cloud and on premises document management and workflow automation platform for digitizing business processes

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  • Deployment Cloud Based, On Premises, Hybrid
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Agencies, Enterprises

What is DocuWare?

DocuWare is a document management and workflow automation platform that converts paper and digital documents into searchable, secure digital files captured via scanning, mobile upload, or email. Its Intellix OCR engine extracts and classifies data automatically, while a drag and drop workflow designer automates processes like invoice approval and employee onboarding without requiring an internal IT team.

The platform connects to roughly 500 business applications, including SAP, Microsoft Dynamics, Sage, and QuickBooks, and supports HIPAA, GDPR, and SOC 2 compliance requirements. DocuWare is offered as a cloud SaaS solution with named user licensing on a sliding scale, or as an on premises deployment with perpetual licensing, serving around 17,000 customers across more than 100 countries.

Key Features of DocuWare

DocuWare lists 8 documented features, including Document capture from scan, email, and mobile upload, Intellix AI powered OCR data extraction and Drag and drop workflow automation designer. The list below covers what the product does rather than how it is marketed.

  • Document capture from scan, email, and mobile upload
  • Intellix AI powered OCR data extraction
  • Drag and drop workflow automation designer
  • Around 500 integrations including SAP, Sage, and QuickBooks
  • HIPAA, GDPR, and SOC 2 compliant security
  • Electronic signatures
  • Role based access controls and audit trails
  • Cloud SaaS and on premises deployment options

DocuWare Pricing

DocuWare lists 5 plans without published figures. Pricing is quoted on request.

Cloud 4

Custom

4 users, 20GB storage

Full DocuWare feature set with named user licensing

Cloud 15

Custom

15 users, 50GB storage

Full DocuWare feature set with named user licensing

Cloud 40

Custom

40 users, 500GB storage

Full DocuWare feature set with named user licensing

Cloud 100

Custom

100 users, 1000GB storage

Full DocuWare feature set with named user licensing

Named User (sliding scale)

£20 to £57/user/month

Per named user

Price decreases per seat as user count increases

DocuWare Specifications

DocuWare is available on web app and Windows and has iOS and Android apps. It offers an API.

Deployment
  • Cloud Based
  • On Premises
  • Hybrid
Billing cycle
Yearly
Desktop
  • Web App
  • Windows
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Integrations
SAP, Microsoft Dynamics, Sage, QuickBooks, Salesforce, Microsoft 365, Google Workspace
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes

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DocuWare FAQs

DocuWare Cloud uses named user licensing on a sliding scale, with per user pricing decreasing as the number of licensed users increases, plus fixed tier packages like Cloud 4 and Cloud 100.

Yes, DocuWare can be purchased as a perpetual on premises license in addition to its cloud SaaS offering.

Intellix is DocuWare's AI powered OCR engine that learns to recognize and extract data from documents, adapting to different vendor formats over time.

Yes, DocuWare connects to roughly 500 applications including SAP, Microsoft Dynamics, Sage, and QuickBooks for transferring business data.

DocuWare serves approximately 17,000 customers across more than 100 countries.