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Zadarma

Verified

Cloud VoIP phone system with free PBX, virtual numbers, and built in CRM

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  • Deployment Cloud Based
  • Starting price Free
  • Free trial Available
  • Best for Freelancers, Startups, SMEs

What is Zadarma?

Zadarma is a VoIP telecom provider offering virtual phone numbers in more than 100 countries alongside a free cloud based PBX and built in CRM. Its phone system can be set up in minutes and includes IVR voice menus, call recording, call statistics, speech recognition analytics, and integrations with popular CRM platforms, letting businesses run a call center without buying hardware.

Pricing starts with a free Standard plan for up to 5 users, an Office plan at $39 per month for up to 10 users, and a Corporation plan at $79 per month for up to 20 users, with call minutes and extra virtual numbers billed on top. Zadarma suits freelancers, startups, and small to mid sized businesses that need affordable international calling and a lightweight virtual office phone system.

Key Features of Zadarma

Zadarma lists 9 documented features, including Free cloud PBX with IVR voice menus, Virtual phone numbers in 100+ countries and Call recording and call statistics. The list below covers what the product does rather than how it is marketed.

  • Free cloud PBX with IVR voice menus
  • Virtual phone numbers in 100+ countries
  • Call recording and call statistics
  • Built in CRM plus third party CRM integrations
  • Speech recognition and AI call analytics
  • Video conferencing
  • SIP/softphone and mobile apps with eSIM support
  • Free calls between Zadarma users and free incoming calls
  • API access for custom integrations

Zadarma Pricing

Zadarma lists 3 plans, starting free and running to $79.

Standard

Free

per month per 5 users

Cloud PBX plan where extras such as IVR and call recording can be added separately.

Office

$39

per month per 10 users

Includes free outgoing minutes and additional PBX features.

Corporation

$79

per month per 20 users

Largest published plan, expandable if more is needed.

Zadarma Specifications

Zadarma is available on web app, Windows and macOS and has iOS and Android apps. It offers an API, has a free trial and has a free plan.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
  • Windows
  • macOS
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Freelancers
  • Startups
  • SMEs
  • Agencies
Support
  • Email
  • Live Support
  • Tickets
Integrations
Bitrix24, amoCRM, Zoho CRM, Salesforce, Pipedrive, HubSpot, Zendesk, WordPress
Public API
Yes
Free trial
Yes
Free plan
Yes
Runs in browser
Yes
Customisable
Yes
Website
zadarma.com

Zadarma Videos

Zadarma Screenshots

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Zadarma FAQs

Yes, the Standard plan includes a free cloud PBX for up to 5 users, though outgoing calls and virtual numbers are billed separately.

Zadarma offers virtual phone numbers in more than 100 countries.

Yes, Zadarma provides a free built in CRM along with integrations for popular third party CRM systems.

Incoming calls to virtual numbers are free on all plans, except for toll free numbers.

Extra usage beyond the included minutes is billed at Zadarma's pay as you go per minute rates, which vary by destination.