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MessageMedia

Verified

Business SMS, MMS, RCS, and WhatsApp messaging platform for customer engagement

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  • Deployment Cloud Based
  • Starting price $45
  • Free trial Available
  • Best for Startups, SMEs, Agencies

What is MessageMedia?

MessageMedia is a business SMS and multichannel messaging platform that lets companies send bulk and two way text messages, MMS, RCS, and WhatsApp messages to customers. It offers a web based portal with no software to install, plus a REST or SMPP API for developers who want to build messaging into their own systems. The company is in the process of rebranding to Sinch Engage after MessageMedia's acquisition by Sinch, though the underlying product and pricing structure remain the same.

The platform includes automation with rule based triggers, a unified inbox for team collaboration, dedicated phone numbers, and more than 80 integrations with tools like HubSpot, Salesforce, Shopify, and NetSuite. Plans start at 49 dollars a month for 1,000 messages, scaling up to enterprise tiers with higher volumes, sub accounts, and single sign on.

Key Features of MessageMedia

MessageMedia lists 8 documented features, including Bulk SMS for mass messaging campaigns, Two-way SMS conversations with reply tracking and MMS, RCS, and WhatsApp messaging support. The list below covers what the product does rather than how it is marketed.

  • Bulk SMS for mass messaging campaigns
  • Two-way SMS conversations with reply tracking
  • MMS, RCS, and WhatsApp messaging support
  • REST and SMPP SMS API for developers
  • Rule-based automation and triggers
  • Unified team inbox
  • Dedicated mobile numbers for branded sending
  • 80+ integrations including HubSpot, Salesforce, Shopify, and NetSuite

MessageMedia Pricing

MessageMedia lists 5 plans, from $45 to $789.

Basics

$45

per month

Prices come from the Australian pricing page, so they are in Australian dollars. Everything needed to get started for a team of one: 570 SMS per month, 1 user and core engagement and automation tools. A free 14 day trial with 25 free credits is offered.

Conversations

$115

per month

Built for a team, with more included messages, message rate discounts, team management and access controls and single sign on.

Pro

$279

per month

Recommended tier for multiple teams, with more included messages, deeper message rate discounts, subaccounts, unlimited automations, mobile landing pages and customer success onboarding.

Pro Plus

$439

per month

For scaling organizations: everything in Pro plus 7,300 SMS per month, 10 users, 5 subaccounts and increased engagement tools.

Advanced

$789

per month

For large organizations, with the largest message inclusions and the deepest message rate discounts. The FAQ describes packages as starting at $45 per month and scaling up to enterprise volumes.

MessageMedia Specifications

MessageMedia is available on web app. It offers an API and has a free trial.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
Integrations
HubSpot, Salesforce, Shopify, Zoho, NetSuite
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes

MessageMedia Videos

MessageMedia Screenshots

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MessageMedia FAQs

The product is rebranding to Sinch Engage following MessageMedia's acquisition by Sinch, though existing customers can continue using the platform through the transition.

The Basics plan costs $49 a month and includes 1,000 SMS messages, 1 user, 3 automations, a free dedicated number, and access to the unified inbox and templates.

Yes, it provides a REST and SMPP based SMS API for developers to integrate messaging directly into their own applications and systems.

Yes, it offers more than 80 integrations including HubSpot, Salesforce, Shopify, Zoho, and NetSuite.

Yes, Sinch Engage offers a 14 day free trial with no credit card required.