Salesforce Financial Services Cloud

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What is Salesforce Financial Services Cloud?

Salesforce Financial Services Cloud is an industry-specific CRM built on the Salesforce Sales Cloud and Service Cloud platform for banks, wealth management firms, insurers, and lending institutions. It gives advisors and bankers a 360-degree view of client relationships through Financial Accounts, Goals, and Action Plans, plus a visual Relationship Map that shows household and business connections.

The platform automates onboarding, loan processing, and policy servicing with Action Plan templates, tracks document status for compliance, and surfaces Einstein AI recommendations for next best actions. Pricing starts at $325 per user per month for the Sales or Service edition, billed annually, with a 30 day free trial available.

Key Features of Salesforce Financial Services Cloud

Here are the powerful features that make Salesforce Financial Services Cloud stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • 360-degree client view with Financial Accounts, Goals, and Action Plans
  • Relationship Map visualizing household and business connections
  • Action Plan templates for onboarding, loan processing, and policy servicing
  • Document Tracking and Compliance Alerts
  • Einstein Next Best Action AI recommendations
  • Real-time digital quoting and policy management for insurance
  • Loan and deposit account origination tools
  • Process Compliance Navigator for regulatory governance
  • Built on Sales Cloud/Service Cloud Enterprise and Unlimited Edition foundation

Salesforce Financial Services Cloud Pricing

Here are the pricing plans for Salesforce Financial Services Cloud. Choose the plan that best fits your requirements and budget.

Financial Services Cloud for Sales

$325/user/month

Billed annually

Sales Cloud Enterprise Edition foundation with industry-specific data models, actionable segmentation, and Financial Goals and Plans

Financial Services Cloud for Service

$325/user/month

Billed annually

Service Cloud Enterprise Edition foundation with industry-specific workflows, CSR console, and Service Process Studio

Financial Services Cloud for Sales and Service

$350/user/month

Billed annually

Full Customer 360 combining Sales and Service Cloud Enterprise Edition foundations

Financial Services Cloud Agentforce 1 Sales

$750/user/month

Billed annually

Everything in Unlimited plus Performance Management, Scheduler, Enablement, Slack collaboration, Data Cloud, and Agentforce flex credits

Financial Services Cloud Agentforce 1 Service

$750/user/month

Billed annually

Everything in Unlimited plus Digital Engagement, Scheduler, Slack collaboration, Data Cloud, and Agentforce flex credits

Salesforce Financial Services Cloud Specifications

Get a closer look at the technical specifications and system requirements for Salesforce Financial Services Cloud. Find out if it's compatible with your operating system and other software.

Software Tagline :
Industry-specific CRM built on Salesforce for banks, wealth managers, and insurers
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • training
  • tickets
Integrations :
MuleSoft, AgentExchange apps and agents, Slack, Data Cloud, and external banking/insurance data sources
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Salesforce Financial Services Cloud Videos

Salesforce Financial Services Cloud Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Salesforce Financial Services Cloud. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Salesforce Financial Services Cloud Comparisons

Compare Salesforce Financial Services Cloud with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall Salesforce Financial Services Cloud Reviews

Here's our unbiased review of Salesforce Financial Services Cloud. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Salesforce Financial Services Cloud Pros and Cons

Salesforce Financial Services Cloud FAQs

Pricing starts at $325 USD per user per month (billed annually) for the Sales or Service edition, and $350 per user per month for the combined Sales and Service edition. Agentforce 1 editions start at $750 per user per month.

Yes, Salesforce offers a 30 day free trial of Financial Services Cloud with no credit card required.

It supports wealth management, banking, insurance including brokerages, and lending, with dedicated data models and workflows for each.

Yes, it connects with outside applications via MuleSoft licenses, integration partners, and agents and apps available on AgentExchange.

Yes, according to Salesforce's pricing FAQ, customers can upgrade Financial Services Cloud for Sales at any time and add more products later on.