What is Chorus?

Chorus is a conversation intelligence platform built by ZoomInfo that records, transcribes, and analyzes sales calls, video meetings, and emails. It uses proprietary machine learning, protected by 14 technology patents, to automatically surface insights such as competitor mentions, pricing discussions, and next steps. Sales teams use Chorus to review calls, coach reps, and track deal momentum without manual note taking.

Beyond call recording, Chorus provides deal and relationship intelligence that syncs contacts and conversations into a CRM, along with market intelligence that captures voice of customer feedback for product and marketing teams. Standard reports cover talk to listen ratio, filler words, and tracker hits, and a mobile app lets managers coach reps from anywhere. ZoomInfo prices Chorus on a custom quote basis rather than publishing set rates.

Key Features of Chorus

Here are the powerful features that make Chorus stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Automatic recording, transcription, and AI analysis of sales calls, video meetings, and emails
  • AI-based conversation trackers that flag topics like pricing, competitors, and objections
  • Same Room Speaker Separation for accurate transcripts when multiple people share one microphone
  • Deal Intelligence with momentum tracking to flag stalling or at-risk deals
  • Call coaching, scorecards, and onboarding tools to speed up new-hire ramp time
  • Relationship Intelligence that automatically syncs contacts and interactions to the CRM
  • Snippet and call-highlight sharing across sales, marketing, and product teams
  • 20+ out-of-the-box analytics reports, including talk-to-listen ratio and filler-word tracking
  • GenAI meeting summaries and auto-drafted follow-up emails
  • Native iOS and Android mobile app for reviewing calls and coaching on the go

Chorus Pricing

Here are the pricing plans for Chorus. Choose the plan that best fits your requirements and budget.

Custom

Custom

ZoomInfo does not publish Chorus pricing; plans quoted after a sales consultation, include unlimited call recordings/transcriptions, AI trackers, coaching tools, deal and relationship intelligence, 20+ analytics reports.

Chorus Specifications

Get a closer look at the technical specifications and system requirements for Chorus. Find out if it's compatible with your operating system and other software.

Software Tagline :
Conversation intelligence that records, transcribes, and analyzes every sales call and meeting.
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • training
  • tickets
Integrations :
Zoom, Salesforce, HubSpot, Microsoft Dynamics 365, Outreach, Salesloft, Slack, Microsoft Teams, Google Meet, ZoomInfo platform
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
No
Free Plan Available :
No
Customization Available :
Yes

Chorus Videos

Chorus Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Chorus. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Chorus Comparisons

Compare Chorus with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall Chorus Reviews

Here's our unbiased review of Chorus. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Chorus Pros and Cons

Chorus FAQs

Software that analyzes speech and text from sales conversations to surface data-driven insights hidden in calls, meetings, and emails.

Recordings remain until deleted by an admin or the recording owner, unless automatic deletion after 180 days is enabled.

No, Chorus offers unlimited storage.

Yes, iOS and Android.

Zoom, Salesforce, Microsoft Dynamics 365, and sales engagement platforms; syncs into the broader ZoomInfo platform.

Not published; sold on a custom quote basis.