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When I Work

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Employee scheduling, time tracking, and team messaging software for hourly workforces

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  • Deployment Cloud Based
  • Starting price $2.50
  • Free trial Available
  • Best for SMEs, Startups, Freelancers

What is When I Work?

When I Work is a workforce management platform focused on employee scheduling, time and attendance tracking, and team communication for businesses with hourly staff. It offers auto-scheduling, shift templates, multi-location and multi-week scheduling, shift swapping and OpenShift coverage, GPS-enabled clock-ins, labor forecasting, and in-app team messaging. The platform integrates with payroll and POS systems and is used across industries like retail, hospitality, healthcare, and food service to reduce scheduling time and improve labor compliance.

Pricing is per user per month across three tiers: Essentials, Pro, and Premium, with each tier adding more advanced scheduling rules, reporting, role permissions, and integration capabilities such as API access, webhooks, and SAML/SSO. Time tracking and attendance can be added on top of any plan. When I Work offers a 14-day free trial with no credit card required, but does not offer a permanent free plan.

Key Features of When I Work

When I Work lists 10 documented features, including Auto-scheduling based on employee availability and qualifications, Shift templates and multi-week, multi-location scheduling and Shift swapping and OpenShift coverage requests. The list below covers what the product does rather than how it is marketed.

  • Auto-scheduling based on employee availability and qualifications
  • Shift templates and multi-week, multi-location scheduling
  • Shift swapping and OpenShift coverage requests
  • GPS clock-in and geofencing for time tracking
  • Labor forecasting against scheduled hours
  • In-app team messaging and shift reminders
  • Time-off request and approval management
  • Custom and 24-hour callout reporting
  • Payroll and POS system integrations
  • API access, webhooks, and SAML/SSO (Premium tier)

When I Work Pricing

When I Work lists 3 plans, from $2.50 to $8.

Essentials

$2.50

/user/month

For single location teams that want to save hours building the schedule each week.

Pro

$5

/user/month

For multi location businesses with more advanced scheduling and customization needs, adding OpenShifts and shift swapping.

Premium

$8

/user/month

For complex, scaled businesses, adding custom reporting, overlapping OpenShifts and time zone switching.

When I Work Specifications

When I Work is available on web app and has iOS and Android apps. It offers an API and has a free trial.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • SMEs
  • Startups
  • Freelancers
Support
  • Email
  • Live Support
Integrations
Integrates with payroll providers and POS systems; Premium tier adds API access, webhooks, and SAML/SSO for custom integrations
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
wheniwork.com

When I Work Videos

When I Work Screenshots

When I Work Comparisons

Side by side comparisons of When I Work against 3 other Time Tracking Software options listed here.

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When I Work FAQs

No, When I Work does not have a permanent free plan, but it offers a 14-day free trial with full access to scheduling, time tracking, and messaging features, and no credit card is required to start.

When I Work has three paid tiers billed per user per month: Essentials at $2.50, Pro at $5, and Premium at $8. Time tracking and attendance can be added to any plan for an additional per-user fee.

Time tracking and attendance is available as an add-on that can be toggled onto any of the three plans, alongside the core scheduling and messaging features.

Yes, employees can request shift swaps or pick up OpenShifts through the app, while managers retain control to approve or deny the changes.

Yes, When I Work integrates with a range of payroll and point-of-sale (POS) systems to streamline timesheet exports and payroll processing.

API key access and webhooks are available on the Premium plan, along with SAML/SSO for enterprise identity management.