What is When I Work?

When I Work is a workforce management platform focused on employee scheduling, time and attendance tracking, and team communication for businesses with hourly staff. It offers auto-scheduling, shift templates, multi-location and multi-week scheduling, shift swapping and OpenShift coverage, GPS-enabled clock-ins, labor forecasting, and in-app team messaging. The platform integrates with payroll and POS systems and is used across industries like retail, hospitality, healthcare, and food service to reduce scheduling time and improve labor compliance.

Pricing is per user per month across three tiers: Essentials, Pro, and Premium, with each tier adding more advanced scheduling rules, reporting, role permissions, and integration capabilities such as API access, webhooks, and SAML/SSO. Time tracking and attendance can be added on top of any plan. When I Work offers a 14-day free trial with no credit card required, but does not offer a permanent free plan.

Key Features of When I Work

Here are the powerful features that make When I Work stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Auto-scheduling based on employee availability and qualifications
  • Shift templates and multi-week, multi-location scheduling
  • Shift swapping and OpenShift coverage requests
  • GPS clock-in and geofencing for time tracking
  • Labor forecasting against scheduled hours
  • In-app team messaging and shift reminders
  • Time-off request and approval management
  • Custom and 24-hour callout reporting
  • Payroll and POS system integrations
  • API access, webhooks, and SAML/SSO (Premium tier)

When I Work Pricing

Here are the pricing plans for When I Work. Choose the plan that best fits your requirements and budget.

Essentials

$2.50/user/month

Auto scheduling, multi-week/location scheduling, templates, forecast tools, in-app messaging, shift swapping, payroll/POS integrations

Pro

$5/user/month

Everything in Essentials plus advanced scheduling rules, role permissions, labor sharing, custom forecasting, 24-hour callout reporting, custom reporting, overlapping shifts, timezone toggle

Premium

$8/user/month

Everything in Pro plus API key access, webhooks, and SAML/SSO

When I Work Specifications

Get a closer look at the technical specifications and system requirements for When I Work. Find out if it's compatible with your operating system and other software.

Software Tagline :
Employee scheduling, time tracking, and team messaging software for hourly workforces
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • startups
  • freelancers
Available Support :
  • email
  • live support
Integrations :
Integrates with payroll providers and POS systems; Premium tier adds API access, webhooks, and SAML/SSO for custom integrations
Product Url :
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

When I Work Videos

When I Work Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as When I Work. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

When I Work Comparisons

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Overall When I Work Reviews

Here's our unbiased review of When I Work. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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When I Work Pros and Cons

When I Work FAQs

No, When I Work does not have a permanent free plan, but it offers a 14-day free trial with full access to scheduling, time tracking, and messaging features, and no credit card is required to start.

When I Work has three paid tiers billed per user per month: Essentials at $2.50, Pro at $5, and Premium at $8. Time tracking and attendance can be added to any plan for an additional per-user fee.

Time tracking and attendance is available as an add-on that can be toggled onto any of the three plans, alongside the core scheduling and messaging features.

Yes, employees can request shift swaps or pick up OpenShifts through the app, while managers retain control to approve or deny the changes.

Yes, When I Work integrates with a range of payroll and point-of-sale (POS) systems to streamline timesheet exports and payroll processing.

API key access and webhooks are available on the Premium plan, along with SAML/SSO for enterprise identity management.