What is Vtiger CRM?

Vtiger CRM is an all-in-one platform combining sales force automation, marketing automation, and help desk tools, aimed at small businesses through larger enterprise teams. Its free One Pilot edition supports up to 10 users, while paid One Growth, One Professional, One Enterprise, and One AI tiers add features such as sales playbooks, SLA-based ticketing, multi-currency support, and a built-in AI assistant.

Vtiger lets sales, marketing, and support teams work from a shared view of each customer, with tools for lead scoring, email campaigns, live chat, and work order management. A 15-day free trial is available without a credit card, and annual billing can reduce costs by up to 34 percent compared to paying monthly.

Key Features of Vtiger CRM

Here are the powerful features that make Vtiger CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Sales pipeline and deal management
  • Marketing automation and email campaigns
  • Help desk with SLAs and social ticketing
  • Sales playbooks and deal tracks
  • Landing pages and web-to-lead forms
  • Built-in AI assistant (Calculus AI)
  • Multi-currency support
  • Project and work order management
  • Live chat

Vtiger CRM Pricing

Here are the pricing plans for Vtiger CRM. Choose the plan that best fits your requirements and budget.

One Pilot

Free

10 users, 3,000 records

Forever free plan with basic lead/contact management, 1,000 marketing emails/month, project management and help desk.

One Growth

$12/user/month

billed annually

Adds AI capabilities, lead auto-assignment, deal playbooks, 5,000 emails/month.

One Professional

$30/user/month

billed annually

Most popular plan; adds sales forecasting, sales quotas, 20,000 emails/month, live chat, vendor management.

One Enterprise

$42/user/month

billed annually

Adds multi-currency support, internal ticketing, work order management.

One AI

$50/user/month

billed annually

Adds built-in AI, voice assistant integration, generative AI designer.

Vtiger CRM Specifications

Get a closer look at the technical specifications and system requirements for Vtiger CRM. Find out if it's compatible with your operating system and other software.

Software Tagline :
All-in-one CRM for sales, marketing and help desk teams, with a free forever edition
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • freelancers
  • startups
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • tickets
Integrations :
Gmail, Outlook, Mailchimp, WhatsApp, Twilio, Zapier, Google Calendar, Slack
Product Url :
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
Yes
Customization Available :
Yes

Vtiger CRM Videos

Vtiger CRM Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Vtiger CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Vtiger CRM Comparisons

Compare Vtiger CRM with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall Vtiger CRM Reviews

Here's our unbiased review of Vtiger CRM. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Vtiger CRM Pros and Cons

Vtiger CRM FAQs

Yes, the One Pilot edition is free forever for up to 10 users and 3,000 records.

Vtiger offers a 15-day free trial without requiring a credit card.

Yes, help desk functionality including SLAs and social ticketing is available starting from the free edition and expands in paid tiers.

One AI adds built-in AI features, voice assistant integration and a generative AI designer on top of One Enterprise.

Yes, annual subscriptions save up to 34% compared to monthly billing.