Best Business Process Automation Software

Pipefy is a no-code business process and workflow automation platform that lets teams design, run, and connect processes such as procurement, employee onboarding, and customer requests using a visual, phase-based board builder. Non-technical users can map an approval process by dragging cards through customizable phases, while AI Agents embedded in the platform can execute tasks autonomously, flag anomalies, and support real-time decisions. The platform includes over 300 native connectors and a REST API for connecting external systems.

Pipefy offers a genuinely free Starter plan for small teams with up to 10 users and 5 processes, while Business and Enterprise plans add unlimited processes, per-user billing, single sign-on, white labeling, and higher automation and storage limits, with pricing available only by contacting sales.

ServiceNow is a large-scale cloud platform for IT service management (ITSM), IT operations, and broader enterprise workflow automation. Its ITSM suite covers incident, problem, change and knowledge management, service level management, and an AI-driven virtual agent called Now Assist that automates routine requests. The platform is used heavily by large enterprises to unify service desk operations, asset tracking and cross-department digital workflows on a single system of record.

ServiceNow does not publish public list pricing. As of 2026 its ITSM lineup is organized into Foundation, Advanced and Prime tiers with AI capabilities bundled into each, but exact costs depend on the modules licensed, number and type of users, and contract terms, requiring a custom quote from ServiceNow's sales team. It is generally positioned toward mid-size and large enterprises rather than very small businesses.

Kissflow is an AI powered low-code and no-code platform that lets business teams and IT departments build custom applications, automate workflows, and manage cases from a single environment. Its drag-and-drop builder supports forms, kanban boards, dashboards, and multi-step approval processes, while AI features can generate boards and extract data from uploaded documents. The platform emphasizes enterprise governance, with role-based access, audit trails, and compliance controls layered across every app built on it.

Kissflow targets mid-market and enterprise customers rather than publishing self-service pricing, instead offering fixed annual agreements built around usage and organization size. It connects natively to systems like Salesforce, SAP, and Microsoft 365, and adds custom integrations through its AI tools, positioning it as a unified operations platform rather than a single-purpose workflow tool.

Appian is an enterprise low-code automation platform used to design, automate and optimize business processes and applications. It combines a visual drag-and-drop application designer with process orchestration, robotic process automation (RPA), intelligent document processing and a virtual data layer called Data Fabric that connects information from multiple existing systems without duplicating it. Appian targets large organizations that need to modernize legacy processes quickly while maintaining governance and security.

Appian's pricing is organized into Standard, Advanced and Premium subscription tiers priced per user per month per app, with each tier unlocking more data sources, RPA bots, AI actions and portal capacity. Exact prices are not published and require a sales conversation. A free Community Edition is available for individual developers to learn the platform and build in a personal, non-production environment.

Nintex is a process management and workflow automation platform aimed at enterprises that need to map, automate, and optimize business processes across systems like SharePoint, Salesforce, and SQL Server. It combines a no-code drag-and-drop workflow designer with process mapping tools, advanced forms, document generation, and Nintex RPA for automating tasks in legacy applications. Newer AI features include Process Capture, which builds process maps from prompts and recorded user activity, and a no-code chatbot builder.

Nintex does not publish pricing publicly and sells through Standard, Enterprise, and Enterprise Wide tiers that add capabilities like RPA, Nintex Gateway, and Nintex Analytics as customers move up, with unlimited workflow-based licensing available on the top tier. Deployment supports both cloud and on-premises connectivity, and a free trial is available on request.

Camunda is a process orchestration platform built on the open BPMN and DMN standards, used to model, automate, and monitor business processes that combine human tasks, backend systems, and increasingly AI agents. It provides execution engines, collaborative web and desktop modelers, an operations console, and analytics tools, and can be run as a fully managed SaaS or installed self-managed on a company's own infrastructure.

Camunda offers free tiers for development and non-production modeling, including a SaaS free plan with 5 user seats and unlimited BPMN and DMN modeling. Production-grade Enterprise plans, on SaaS or self-managed, add 24x7 support, SLAs, and advanced features like Copilot and RPA integration, but require a custom quote from sales since Camunda does not publish fixed Enterprise prices. A 30-day free trial of full process execution is available on SaaS.

Microsoft Power Automate is a low-code automation platform within the Microsoft Power Platform that lets individuals and organizations build automated workflows across cloud apps, on-premises systems, and the desktop. It supports cloud flows triggered automatically, on a schedule, or instantly, as well as desktop flows that use robotic process automation to interact with legacy applications and websites. Copilot, built directly into the flow designer, helps users describe automations in plain language and troubleshoot errors.

The platform connects to more than 1,000 data sources including SharePoint, Salesforce, Dynamics 365, and Google Sheets. Pricing is per user for attended automation, per bot for unattended RPA, and scales up with add-ons like AI Builder and process mining, making it suitable for individuals through large enterprises already invested in the Microsoft ecosystem.

Bizagi is a low-code business process management platform built around three components, Bizagi Modeler for designing BPMN compliant process diagrams, Bizagi Studio for building process applications, and Bizagi Automation, the runtime engine that executes workflows, manages tasks, and enforces business rules. It is used by large organizations to automate complex, multi-department processes with case management, integrations, and reporting.

Bizagi Modeler is free to use for process diagramming. The full automation platform uses consumption based pricing with unlimited users and applications, where organizations choose a performance level and pay based on usage rather than fixed per-user fees. Bizagi does not publish specific dollar figures on its pricing page, and organizations must contact its sales team to get a quote tailored to their needs.

Pega is an enterprise software platform from Pegasystems that combines low-code application development, business process management, and AI driven decisioning. It helps large organizations build and automate customer facing and back office workflows, and its CRM Suite covers sales automation, customer service, and marketing through a unified Customer Decision Hub.

Founded in 1983 and headquartered in Cambridge, Massachusetts, Pega serves industries such as financial services, insurance, healthcare, government, and telecommunications. Pricing is not published publicly on its website. Pega uses custom, case based or per user licensing negotiated directly with each customer, and offers a free Community Edition trial for developers to build and test non-production applications.