Bettermode (Tribe)
VerifiedAI-native customer and community engagement platform for SaaS companies, formerly Tribe.
See all screenshots - Deployment Cloud Based
- Starting price $399/month
- Free trial Available
- Best for Startups, SMEs, Agencies
What is Bettermode (Tribe)?
Bettermode, formerly known as Tribe, is an all-in-one customer and community engagement platform built for SaaS companies that want a branded space for support, product feedback and discussion. It combines forums, knowledge hubs, messaging, gamification and analytics, and its Design Studio lets teams compose pages with blocks, layouts, colors and typography without writing code. Communities can be organized into public, private or invite-only spaces with collections and tags to keep content structured as it scales.
Pricing runs from the Starter plan up through Growth and Premium, with higher tiers adding AI search, more integrations, API access, single sign-on and enterprise security certifications like SOC 2 and SAML. All paid plans include a 14 day free trial, though there is no permanent free tier.
Key Features of Bettermode (Tribe)
Bettermode (Tribe) lists 8 documented features, including Customizable spaces for discussions, Q&A and ideation, Design Studio for no-code branding and layout control and Gamification with reputation score and points. The list below covers what the product does rather than how it is marketed.
- Customizable spaces for discussions, Q&A and ideation
- Design Studio for no-code branding and layout control
- Gamification with reputation score and points
- Federated search and Ask AI on Growth and above
- Keyword blocklist and moderation rules
- Detailed community analytics
- API, webhooks and single sign-on
- Native integrations with Slack, HubSpot, Salesforce and Zendesk
Bettermode (Tribe) Pricing
Bettermode (Tribe) lists 3 plans. Two carry a published figure, from $399 to $1,500; the rest are quoted on request.
Starter
$399/month
Up to 10,000 members, 5 collaborators
Custom domain, basic analytics, Q&A, discussion, events and polls apps, private messaging, social login, chat and email support, 7 integrations
Growth
$1,500/month
Up to 25,000 members, 10 collaborators
Adds Ask AI, federated search, branding removal, API, webhooks, sandbox environment, OAuth2, 15+ integrations including HubSpot, Zendesk, Salesforce and Jira
Premium
Custom
Up to 100,000 members, 20 collaborators
Adds 90-day audit log, SOC 2, JWT, SAML, dedicated customer success manager, 99.9% uptime SLA
Bettermode (Tribe) Specifications
Bettermode (Tribe) is available on web app. It offers an API and has a free trial.
- Deployment
- Cloud Based
- Billing cycle
- Monthly
- Desktop
- Web App
- Languages
- English
- Built for
- Startups
- SMEs
- Agencies
- Enterprises
- Support
- Live Support
- Training
- Tickets
- Integrations
- Slack, Discord, Mailchimp, Zapier, Make, Google Analytics 4, Cookiebot, HubSpot, Zendesk, Salesforce, Jira
- Public API
- Yes
- Free trial
- Yes
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- bettermode.com
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