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CallRail

Call Routing Software

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Dialpad

Audio Conferencing Software

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Plans and Pricing

Compare pricing of CallRail vs Compare with the following detailed pricing plan info. CallRail comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.

Lead Tracking

$50/month

5 local numbers and 250 minutes included

Lead Tracking Complete

$95/month

5 local numbers included

Lead Conversion

$150/month

5 local numbers, 10,000 analysis minutes included

Lead Conversion Complete

$195/month

5 local numbers, 10,000 analysis minutes included

Standard

$15/month

per user, 1-user minimum, billed annually ($27/user monthly)

Pro

$25/month

per user, 3-user minimum, billed annually ($35/user monthly)

Enterprise

Custom

Contact sales

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of CallRail and Dialpad for better insights.

Features

Compare between CallRail and Dialpad on their key features and functionalities to pick the right one for your business.

  • Campaign and session-level call tracking with dynamic number insertion
  • Inbound call routing to teams, locations or individuals
  • Call recording with automatic transcription
  • Premium Conversation Intelligence for keyword and sentiment analysis
  • Automated lead qualification and call scoring
  • Form tracking for web submission attribution
  • Multi-channel attribution reporting across the customer journey
  • Local and toll-free number provisioning
  • Voice Assist AI call answering as an optional add-on
  • Integrations with major ad, analytics and CRM platforms
  • AI-powered call and voicemail transcription
  • Automated post-call summaries
  • Live speech coaching for agents
  • Business phone with unlimited domestic calling
  • Video meetings and team messaging
  • AI Agents for automated workflows
  • Sentiment analysis and call scoring
  • Multiple phone numbers per account (Pro)
  • CRM integrations (Salesforce, HubSpot, Zendesk, Zoho)
  • Global SMS (Pro plan)

Additional Details

Details CallRail Dialpad
Languages English English
Country United States United States
API Available ✔ ✔
Run On Mobile Browser ✔ ✖
Free Plan ✖ ✖
Customization ✔ ✔
Support Email, Phone, Live Support, Training Email, Live Support, Tickets, Training
Target Audience Freelancers, Startups, SMEs, Agencies Startups, SMEs, Agencies, Enterprises
Platforms Web App Web App, Windows, macOS
Subscription Plans Monthly Monthly
Deployment cloud based cloud based