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Plans and Pricing

Compare pricing of Bright Pattern vs Compare with the following detailed pricing plan info. Bright Pattern comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.

Call Center Standard

$ Custom

Upto 100 Employees

Digital CX

$ Custom

Upto 100 Employees

Omnichannel CX

$ Custom

Upto 100 Employees

Bright Pattern Mobile

$ Custom

Upto 100 Employees

Lite

$ €27

Upto 100 Employees

Starter

$ €34

Upto 100 Employees

Essential

$ €39

Upto 100 Employees

Expert

$ €69

Upto 100 Employees

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Bright Pattern and CloudTalk for better insights.

Features

Compare between Bright Pattern and CloudTalk on their key features and functionalities to pick the right one for your business.

  • Inbound voice routing with IVR and ACD
  • Outbound voice with multiple dialling modes
  • SMS and MMS messaging and campaigns
  • Web chat and video chat
  • Email and social messenger channels
  • Native call recording
  • Omnichannel quality management across all channels
  • AI-powered sentiment and keyword analysis
  • Co-browse and remote assist
  • Compliance support for HIPAA, PCI, GDPR and TCPA
  • Smart, power, and parallel dialers
  • Answering machine detection
  • IVR and smart condition-based call routing
  • Call queues and ring groups
  • Call recording and automatic transcription
  • AI Conversation Intelligence (add-on)
  • AI Voice Agents for inbound and outbound calls
  • SMS, WhatsApp, and fax messaging
  • Real-time analytics and custom dashboards
  • 100+ integrations including Salesforce and HubSpot

Additional Details

Details Bright Pattern CloudTalk
Languages English english
Country United States Slovakia
API Available
Run On Mobile Browser
Free Plan
Customization
Support Email, Phone, Live Support, Training Email, Phone, Live Support, Tickets
Target Audience smes, enterprises startups, smes, agencies, enterprises
Platforms web app web app, windows, macos
Subscription Plans Monthly Monthly
Deployment cloud based, on premises, hybrid cloud based