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Aircall

Automatic Call Distribution Software

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Bright Pattern

Call Routing Software

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Plans and Pricing

Compare pricing of Aircall vs Compare with the following detailed pricing plan info. Aircall comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.

Essentials

$30/month

per license, billed annually, 3-license minimum

Professional

$50/month

per license, billed annually, 3-license minimum

Custom

Custom

25-license minimum

Call Center Standard

Custom

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Digital CX

Custom

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Omnichannel CX

Custom

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Bright Pattern Mobile

Custom

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Aircall and Bright Pattern for better insights.

Features

Compare between Aircall and Bright Pattern on their key features and functionalities to pick the right one for your business.

  • Cloud-based softphone with virtual numbers in 100+ countries
  • Smart IVR and skill-based call routing
  • Call recording with up to one year retention
  • AI Voice Agents for after-hours and overflow calls
  • AI Assist for live coaching, call summaries, and transcription
  • Power Dialer and Voicemail Drop (Professional plan)
  • 250+ CRM and help desk integrations including Salesforce and HubSpot
  • Real-time analytics on call volume, wait time, and missed calls
  • SMS and messaging alongside voice calls
  • Inbound voice routing with IVR and ACD
  • Outbound voice with multiple dialling modes
  • SMS and MMS messaging and campaigns
  • Web chat and video chat
  • Email and social messenger channels
  • Native call recording
  • Omnichannel quality management across all channels
  • AI-powered sentiment and keyword analysis
  • Co-browse and remote assist
  • Compliance support for HIPAA, PCI, GDPR and TCPA

Additional Details

Details Aircall Bright Pattern
Languages English English
Country France United States
API Available ✔ ✔
Run On Mobile Browser ✔ ✔
Free Plan ✖ ✖
Customization ✔ ✔
Support Email, Phone, Live Support, Tickets Email, Phone, Live Support, Training
Target Audience Startups, SMEs, Agencies, Enterprises SMEs, Enterprises
Platforms Web App, Windows, macOS Web App
Subscription Plans Monthly Monthly
Deployment cloud based cloud based, on premises, hybrid