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Qualtrics Text iQ

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AI text and sentiment analytics module built into the Qualtrics Experience Management platform

Text Analysis Software
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Enterprises

What is Qualtrics Text iQ?

Text iQ is the text and sentiment analytics module built into the Qualtrics Experience Management platform, used to analyze open-ended survey responses and other unstructured feedback. It automatically assigns sentiment and topics to individual comments, lets users build topics by searching related terms or choosing from a recommended and shared topic library, and displays results in word clouds and trend tables. An Advanced Text iQ tier adds cross-lingual machine learning models that score responses for actionability, effort, emotion, and emotional intensity.

Text iQ is not sold as a standalone product; it is bundled within Qualtrics CoreXM, CustomerXM, and EmployeeXM licenses, and Qualtrics does not publish a public price list, requiring a sales conversation for a quote. It supports responses in fourteen languages and targets enterprise research, CX, and HR teams using the broader Qualtrics platform.

Key Features of Qualtrics Text iQ

Qualtrics Text iQ lists 8 documented features, including Automatic sentiment and topic tagging per response, Topic library with recommended and shared topics and Advanced Text iQ scoring for actionability, effort, emotion, and intensity. The list below covers what the product does rather than how it is marketed.

  • Automatic sentiment and topic tagging per response
  • Topic library with recommended and shared topics
  • Advanced Text iQ scoring for actionability, effort, emotion, and intensity
  • Word cloud visualization
  • Text iQ table widget with trend metrics
  • Integration with Stats iQ for correlation analysis
  • Dashboard embedding in Vocalize
  • Cross-lingual machine learning models

Qualtrics Text iQ Pricing

Qualtrics Text iQ lists 2 plans without published figures. Pricing is quoted on request.

Basic Text iQ

Custom

Bundled with Qualtrics license

Request pricing

Included within Qualtrics CoreXM, CustomerXM, or EmployeeXM contracts

Advanced Text iQ

Custom

Bundled with Qualtrics license

Request pricing

Adds actionability, effort, emotion, and emotional intensity scoring; priced as part of the overall Qualtrics contract

Qualtrics Text iQ Specifications

Qualtrics Text iQ is available on web app and has iOS and Android apps. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • SMEs
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Integrations
Qualtrics XM Platform, Salesforce, Tableau, Power BI, Slack, ServiceNow, Vocalize dashboards
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
qualtrics.com

Qualtrics Text iQ Videos

Qualtrics Text iQ Screenshots

Qualtrics Text iQ screenshot 1

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Qualtrics Text iQ FAQs

No, Text iQ is a module within the Qualtrics Experience Management platform and is not sold as a separate standalone product.

Advanced Text iQ adds cross-lingual machine learning scoring for actionability, effort, emotion, and emotional intensity on top of the standard sentiment and topic tagging in Basic Text iQ.

Both Basic and Advanced Text iQ support responses in fourteen languages, including English, Spanish, German, French, Japanese, and Simplified Chinese.

Qualtrics does not publish pricing; cost is quoted individually as part of a CoreXM, CustomerXM, or EmployeeXM contract.

Yes, topics can be imported from other analyses or pulled from a shared Qualtrics topic library, in addition to being created manually or from recommendations.