Vtiger CRM
VerifiedAll-in-one CRM for sales, marketing and help desk teams, with a free forever edition
See all screenshots - Deployment Cloud Based
- Starting price Free
- Free trial Available
- Best for Freelancers, Startups, SMEs
What is Vtiger CRM?
Vtiger CRM is an all-in-one platform combining sales force automation, marketing automation, and help desk tools, aimed at small businesses through larger enterprise teams. Its free One Pilot edition supports up to 10 users, while paid One Growth, One Professional, One Enterprise, and One AI tiers add features such as sales playbooks, SLA-based ticketing, multi-currency support, and a built-in AI assistant.
Vtiger lets sales, marketing, and support teams work from a shared view of each customer, with tools for lead scoring, email campaigns, live chat, and work order management. A 15-day free trial is available without a credit card, and annual billing can reduce costs by up to 34 percent compared to paying monthly.
Key Features of Vtiger CRM
Vtiger CRM lists 9 documented features, including Sales pipeline and deal management, Marketing automation and email campaigns and Help desk with SLAs and social ticketing. The list below covers what the product does rather than how it is marketed.
- Sales pipeline and deal management
- Marketing automation and email campaigns
- Help desk with SLAs and social ticketing
- Sales playbooks and deal tracks
- Landing pages and web-to-lead forms
- Built-in AI assistant (Calculus AI)
- Multi-currency support
- Project and work order management
- Live chat
Vtiger CRM Pricing
Vtiger CRM lists 5 plans, starting free and running to $50.
One Pilot
Free
10 users, 3,000 records
Forever free plan with basic lead/contact management, 1,000 marketing emails/month, project management and help desk.
One Growth
$12/user/month
billed annually
Adds AI capabilities, lead auto-assignment, deal playbooks, 5,000 emails/month.
One Professional
$30/user/month
billed annually
Most popular plan; adds sales forecasting, sales quotas, 20,000 emails/month, live chat, vendor management.
One Enterprise
$42/user/month
billed annually
Adds multi-currency support, internal ticketing, work order management.
One AI
$50/user/month
billed annually
Adds built-in AI, voice assistant integration, generative AI designer.
Vtiger CRM Specifications
Vtiger CRM is available on web app and has iOS and Android apps. It offers an API, has a free trial and has a free plan.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- Freelancers
- Startups
- SMEs
- Enterprises
- Support
- Phone
- Live Support
- Tickets
- Integrations
- Gmail, Outlook, Mailchimp, WhatsApp, Twilio, Zapier, Google Calendar, Slack
- Public API
- Yes
- Free trial
- Yes
- Free plan
- Yes
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- vtiger.com
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Vtiger CRM Comparisons
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