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Trainual

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Documentation and training software that turns company processes into structured playbooks

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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for Startups, SMEs

What is Trainual?

Trainual is a documentation and training platform aimed at small and mid-size businesses that need to capture processes, roles, and onboarding content in one place. Founded in 2018 and headquartered in Scottsdale, Arizona, it lets teams build searchable playbooks with AI-assisted content generation, screen recording, quizzes, and over 500 templates, then assign structured training paths by role, team, or location with completion tracking and e-signatures.

Trainual offers four tiers, Core, Pro, Premium, and Enterprise, each adding features like individual training paths, unlimited e-signatures, SSO, custom branding, and API access. The company does not publish exact prices on its site; all plans require booking a demo for a custom quote, and a one-time $1,000 implementation fee applies to new accounts.

Key Features of Trainual

Trainual lists 8 documented features, including AI-assisted documentation and content generation, Drag-and-drop playbook and flowchart builder and 500+ customizable templates and built-in screen recording. The list below covers what the product does rather than how it is marketed.

  • AI-assisted documentation and content generation
  • Drag-and-drop playbook and flowchart builder
  • 500+ customizable templates and built-in screen recording
  • Role-based, individual training paths with due dates
  • E-signatures and completion certificates for compliance
  • Org chart and roles/responsibilities builder
  • Real-time collaboration, commenting, and version history
  • Native mobile apps for iOS and Android plus a Chrome extension

Trainual Pricing

Trainual lists 4 plans without published figures. Pricing is quoted on request.

Core

Custom

Quote-based

Documentation, AI-assisted content, 500+ templates, mobile app, basic training paths by group. Requires booking a demo for pricing.

Pro

Custom

Quote-based

Everything in Core plus individual training paths, video hosting/transcription, 300 e-signatures/year, org chart, dedicated Customer Success Manager.

Premium

Custom

Quote-based

Everything in Pro plus unlimited video storage, unlimited e-signatures, custom branding, custom domain, SSO.

Enterprise

Custom

Quote-based

Everything in Premium plus API access, SOC 2 documentation, priority support, dedicated implementation and rollout support.

Trainual Specifications

Trainual is available on web app and has iOS and Android apps. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Startups
  • SMEs
Support
  • Email
  • Live Support
  • Training
  • Tickets
Integrations
HRIS and payroll systems, Slack, and other business tools via native integrations
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
trainual.com

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Trainual FAQs

No, exact pricing is not listed publicly; you need to book a demo to get a custom quote for Core, Pro, Premium, or Enterprise.

Trainual does not offer a self-serve free trial; instead it offers a guided demo before purchase.

Yes, a one-time $1,000 implementation fee applies, which includes a dedicated specialist helping with rollout over the first 4 to 6 weeks.

Trainual is best suited to companies with roughly 25 to 1,000 employees, though larger teams also use it.

Yes, native apps are available for iOS and Android, along with a Chrome extension.