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SAP Commerce Cloud

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Enterprise digital commerce platform for B2B, B2C and B2B2C at scale

B2B ECommerce Platform
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Enterprises

What is SAP Commerce Cloud?

SAP Commerce Cloud is an enterprise digital commerce platform for building B2B, B2C, and B2B2C storefronts on a single foundation. It covers product information management, cart and checkout, order management, search, promotions, and bundling and subscriptions, and includes an assisted service module for customer support agents. A newer Cloud ERP edition connects directly to SAP Cloud ERP for real time pricing, inventory, and order status without extra middleware.

SAP prices Commerce Cloud per annual order volume or gross merchandise value, sold in blocks of orders per year across three editions: Composable, Premier, and Cloud ERP. All pricing is quote based and requires contacting SAP sales; no self-serve tiers or free trial are published. SAP is headquartered in Walldorf, Germany, and Commerce Cloud targets mid-market to large enterprises running complex, multi-channel commerce operations.

Key Features of SAP Commerce Cloud

SAP Commerce Cloud lists 8 documented features, including Product information management (PIM), Storefront composer and cart/checkout and Order management and enterprise search. The list below covers what the product does rather than how it is marketed.

  • Product information management (PIM)
  • Storefront composer and cart/checkout
  • Order management and enterprise search
  • Promotions, coupons, bundling and subscriptions
  • Assisted service module for support agents
  • Customer Identity and Access Management with passwordless authentication
  • Cloud ERP edition with native SAP Cloud ERP connectivity
  • Embedded AI tools for content, personalization and guided buying

SAP Commerce Cloud Pricing

SAP Commerce Cloud lists 3 plans without published figures. Pricing is quoted on request.

Composable Edition

Custom

Blocks of 50,000 orders/year

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Modular, enterprise-grade commerce for B2B, B2B2C, B2C and D2C

Premier Edition

Custom

Blocks of 50,000 orders/year

Request pricing

Full-featured edition with sourcing/fulfillment rules and CIAM

Cloud ERP Edition

Custom

Blocks of 10,000 orders/year

Request pricing

Purpose-built for companies running SAP Cloud ERP

SAP Commerce Cloud Specifications

SAP Commerce Cloud is available on web app. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Tickets
  • Training
Integrations
SAP Cloud ERP, SAP S/4HANA, SAP Finance, SAP Customer Identity and Access Management
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
sap.com

SAP Commerce Cloud Videos

SAP Commerce Cloud Screenshots

SAP Commerce Cloud screenshot 1

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SAP Commerce Cloud FAQs

SAP prices Commerce Cloud based on annual order volume or gross merchandise value, sold in blocks of orders per year, with figures available only on request.

Three editions: Composable Edition, Premier Edition, and Cloud ERP Edition, each with different feature sets and prerequisites.

Yes, the Cloud ERP Edition connects natively to SAP Cloud ERP for real time pricing, inventory, and order data.

SAP does not publish a self-serve free trial for Commerce Cloud; businesses must request a demo or quote.

It supports B2B, B2C, D2C, and B2B2C commerce on one platform.