Reputation

Reputation is an AI powered reputation management platform connecting the signals that shape how customers find, choose and experience a business, with a particular focus on organisations operating many locations.

Its framing is location-specific and correctly so: knowing where your locations show up, where they fall short and what to improve next. A multi-location business does not have one reputation but hundreds, and a national average conceals the branch whose reviews are quietly destroying local demand.

The genuinely current capability is the GEO Readiness Report, a free personalised brand analysis showing how reviews, listings, search and local data shape a brand's presence in AI answers, with prioritised next steps for closing the gaps AI sees.

That is a sharp read of where reputation management is heading. Assistants answering questions about local businesses draw on the same review and listing data that has always driven local search, so reputation work now determines AI visibility as a direct consequence rather than as a new discipline. Reputation IQ answers questions and surfaces trends from customer signals using AI. Pricing is published, from 80 dollars per location per month.