Noggin

Noggin is an integrated resilience workspace combining ten core solutions into one platform: business continuity, operational resilience, crisis communications, operational risk management, crisis and incident management, third-party risk management, emergency management, safety management, investigations and related disciplines.

The consolidation argument is stronger in resilience than in most software categories, and it is worth setting out. These ten functions are typically owned by different people in an organisation, frequently in different reporting lines, and they only interact during an incident. That is precisely the wrong time to discover that the crisis team, the safety team and the continuity team hold different versions of the site plan, different contact lists and different definitions of severity. A shared workspace makes the coordination structural rather than improvised.

Emergency management and safety management sitting alongside business continuity is what distinguishes Noggin from platforms built for corporate risk alone. Those disciplines belong to organisations with physical operations, field workforces and public-facing sites, where an incident involves people in immediate danger rather than a service outage.

Investigations as a core solution is similarly practical. Every serious incident generates one, and an investigation conducted in a separate system loses the connection to the incident record it examines, which is what makes findings actionable rather than archival.

Crisis communications being distinguished from crisis and incident management is a meaningful separation: managing the response and communicating about it are different jobs under different pressures, and organisations that conflate them tend to do the second badly.

The platform is published in English, Spanish and Portuguese, with a Noggin 2.0 release, industry configurations, published resources and demonstrations available. Pricing is not published.