What is Facilio?
Facilio is a cloud-based, AI-powered facility management platform that unifies maintenance, vendor coordination, tenant and compliance workflows, and financial data for multi-site property portfolios. Its Connected CMMS automates service request intake and routing across calls, chat, WhatsApp, and email, supports condition-based preventive maintenance, and includes asset and energy management with real-time monitoring. Facilio Atom adds autonomous AI agents to automate back-office FM work such as invoice verification.
Founded in 2017 and headquartered in New York, Facilio serves commercial real estate owners, FM service providers, and multi-site retail, healthcare, and education operators. Pricing is entirely custom across three tiers (Standard, Essential, Enterprise), scoped to portfolio size rather than per user, with no published free plan or trial.
Key Features of Facilio
Here are the powerful features that make Facilio stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Connected CMMS for maintenance and work orders
- Multi-channel service request intake (calls, chat, WhatsApp, email)
- Condition-based preventive maintenance scheduling
- Asset tracking and lifecycle management
- Energy management and real-time monitoring
- Inventory and procurement workflows
- Facilio Atom autonomous AI agents
- Compliance and audit controls
- Mobile-first field team app
- Integrations with BMS/BAS systems like Johnson Controls, Honeywell, Siemens
Facilio Pricing
Here are the pricing plans for Facilio. Choose the plan that best fits your requirements and budget.
Essential
Custom
Most popular; for teams managing assets, inventory, and procurement at scale
Enterprise
Custom
For multi-site portfolios with complex vendor ecosystems and compliance requirements
Facilio Specifications
Get a closer look at the technical specifications and system requirements for Facilio. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- ios
- android
- smes
- enterprises
- live support
- tickets
- training
Facilio Videos
Overall Facilio Reviews
Here's our unbiased review of Facilio. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.