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Device42

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Agentless discovery and dependency mapping, now a Freshworks company

  • Deployment On Premises, Cloud Based, Hybrid
  • Starting price Custom
  • Free trial Available
  • Best for Enterprises

What is Device42?

Device42 maps infrastructure rather than network topology alone, and the distinction matters when comparing it with a diagramming tool. Its agentless discovery spans legacy mainframes through to cloud, building a picture of what exists and, more importantly, what depends on what. Application dependency mapping is native rather than an add-on.

The platform combines data centre infrastructure management, CMDB, IT asset management and reporting in one place, which is why it tends to be evaluated for migration and consolidation projects rather than day-to-day monitoring. Cloud migration capability includes AWS migration support and affinity-based automatic move groups, which use discovered dependencies to work out what has to move together. The company was acquired by Freshworks to strengthen its IT asset management capability and now trades as Device42, a Freshworks company. It reports customers across more than 60 countries. A 14 day free trial is offered and pricing is not published.

Key Features of Device42

  • Discover infrastructure without installing agents
  • Map application dependencies natively
  • Cover legacy mainframes through to cloud
  • Maintain a CMDB from discovered data
  • Manage data centre infrastructure and racks
  • Track IT assets across the estate
  • Group workloads by affinity for migration
  • Plan AWS and cloud migrations from dependency data
  • Report through Insights dashboards
  • Integrate discovery data with ITSM workflows

Device42 Pricing

Custom

Custom

14 day free trial; pricing not published

Device42 publishes no pricing. Deployments are quoted against the size of the estate discovered and the capabilities licensed across DCIM, CMDB, ITAM and dependency mapping.

Device42 Specifications

Software Tagline :
Agentless discovery and dependency mapping, now a Freshworks company
Deployment :
  • on premises
  • cloud based
  • hybrid
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
en
Target Audience :
  • enterprises
Available Support :
  • email
  • phone
  • training
  • tickets
Integrations :
Freshworks ITSM, AWS, cloud platforms, CMDB and ITSM tooling
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

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Device42 FAQs

Device42 is agentless discovery and dependency mapping software covering data centre infrastructure management, CMDB, IT asset management and reporting in a single platform.

Yes. Freshworks acquired Device42 to strengthen its IT asset management capability, and the product now trades as Device42, a Freshworks company.

It identifies which applications and infrastructure components rely on each other. Device42 provides this natively, which is what makes it useful for planning migrations where dependent systems must move together.

No. Discovery is agentless and spans environments from legacy mainframes through to cloud infrastructure.

Device42 does not publish pricing. A 14 day free trial is available, and deployments are quoted against estate size and the capabilities licensed.