Crisis24

Crisis24, part of GardaWorld, combines critical event management software with operational services covering travel risk management, risk intelligence and analysis, global security assistance, mass notification, and medical evacuation and assistance.

Offering evacuation alongside software is the distinction that matters and it is not a detail. Every platform in this category can tell an organisation that a member of staff is in a country where the situation has deteriorated. Crisis24 can also send people to move them, through medical and security assistance, crisis response teams and global operations centres. For an organisation with staff in genuinely difficult places, that is a different kind of purchase from a notification licence.

Duty of care is named explicitly and it is the legal frame the whole offer sits inside. Employers carry an obligation to their people abroad that is discharged by demonstrable capability rather than by good intentions, and it is the reason travel risk management is bought by legal and human resources functions as often as by security ones.

The intelligence side runs proactive monitoring, embedded intelligence services, global intelligence and maritime risk management, with security operations centre services available as a managed function. Capabilities extend to medical and security consulting, business continuity planning, insider threat and cyber security risk management, training and capacity building. Executive protection is offered as its own service line. Rates are not published, which is expected where a contract may include physical response.