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Zendesk Guide

Knowledge Base Software

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Helpie WP

Knowledge Base Software

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Plans and Pricing

Compare pricing of Zendesk Guide vs Compare with the following detailed pricing plan info. Zendesk Guide comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.

Suite Team

$55/agent/month

1 help center

Suite Professional

$115/agent/month

Up to 5 help centers

Suite Enterprise

Custom

Up to 300 help centers

Pro (1 site)

$59/year

1 site license

Pro (5 sites)

$149/year

5 site license

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Zendesk Guide and Helpie WP for better insights.

Features

Compare between Zendesk Guide and Helpie WP on their key features and functionalities to pick the right one for your business.

  • Categories, sections, and articles content structure
  • AI powered help center search
  • Generative Quick answer box on Professional and Enterprise
  • Customer portal for ticket tracking
  • Community forums via Gather
  • Custom themes and branding
  • Multiple help centers on higher tiers
  • Agent workflows for article creation and flagging
  • Full integration with Zendesk Suite ticketing
  • Frontend editing for knowledge base and wiki articles
  • Automatic table of contents generation
  • Advanced contextual search engine
  • Access control by user role or password
  • Article version control and revision history
  • Elementor page builder elements
  • Rating and voting system for articles
  • Category management and article templates
  • WPML translation-ready multilingual support

Additional Details

Details Zendesk Guide Helpie WP
Languages English English
Country United States India
API Available ✔ ✖
Run On Mobile Browser ✔ ✔
Free Plan ✖ ✖
Customization ✔ ✔
Support Email, Phone, Live Support, Training, Tickets Email, Tickets
Target Audience Startups, SMEs, Agencies, Enterprises Freelancers, Startups, SMEs, Agencies
Platforms Web App Web App
Subscription Plans Monthly Yearly
Deployment cloud based on premises