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Vivantio

Ticketing Management Software

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Jitbit Helpdesk

Ticketing Management Software

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Plans and Pricing

Compare pricing of Vivantio vs Compare with the following detailed pricing plan info. Vivantio comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.

Starting price

$49

per agent/month billed annually

SaaS

$24

per month

Small

$2,199

one time perpetual license

Company

$3,799

one time perpetual license

Enterprise

$6,499

one time perpetual license

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Vivantio and Jitbit Helpdesk for better insights.

Features

Compare between Vivantio and Jitbit Helpdesk on their key features and functionalities to pick the right one for your business.

  • Incident, problem, and change management (ITIL)
  • Asset management and CMDB
  • No-code workflow automation
  • Customizable forms, fields, and templates
  • Self-service portal
  • Knowledge management
  • SLA management and reporting/analytics
  • 600+ integrations with full API access
  • Email-to-ticket conversion
  • AI-powered ticket summaries and response drafts
  • "If This, Then That" automation macro engine
  • Kanban board for ticket visualization
  • Native iOS and Android apps
  • Custom report builder
  • Self-service portal with searchable knowledge base
  • Cloud (SaaS) or self-hosted on-premise deployment

Additional Details

Details Vivantio Jitbit Helpdesk
Languages English English
Country United States United Kingdom
API Available ✔ ✔
Run On Mobile Browser ✔ ✔
Free Plan ✖ ✖
Customization ✔ ✔
Support Email, Phone, Training Email, Tickets
Target Audience SMEs, Enterprises Freelancers, Startups, SMEs
Platforms Web App Web App, Windows
Subscription Plans Yearly Monthly
Deployment cloud based cloud based, on premises