Plans and Pricing
Compare pricing of Sprinklr Service vs Compare with the following detailed pricing plan info. Sprinklr Service comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Sprinklr Service and Microsoft Dynamics 365 for better insights.
Features
Compare between Sprinklr Service and Microsoft Dynamics 365 on their key features and functionalities to pick the right one for your business.
- Unified agent desktop across 30+ digital and social channels
- AI-native conversational AI for real-time intent and sentiment analysis
- Case management connected to real-time, AI-enriched customer data
- Self-service community portal
- Social media listening and engagement built into the service workflow
- Workforce management and analytics
- Enterprise-grade security and compliance
- Voice, chat, email, SMS, and messaging support in one platform
- Sales pipeline and opportunity management
- AI powered sales insights and Copilot recommendations
- Customer service case management and omnichannel support
- Marketing journey orchestration via Customer Insights
- Field service scheduling and work order management
- Native integration with Microsoft 365, Teams, and Outlook
- Power BI reporting and dashboards
- Low-code customization with Power Apps and Power Automate
- Conversation intelligence and call analytics
- Contact center voice and digital channel engagement
Additional Details
| Details | Sprinklr Service | Microsoft Dynamics 365 |
|---|---|---|
| Languages | English | English |
| Country | United States | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Live Support, Tickets, Training | Email, Phone, Live Support, Training, Tickets |
| Target Audience | Enterprises | SMEs, Agencies, Enterprises |
| Platforms | Web App | Web App, Windows |
| Subscription Plans | Yearly | Monthly |
| Deployment | cloud based | cloud based |