Plans and Pricing
Compare pricing of RingCX vs Compare with the following detailed pricing plan info. RingCX comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of RingCX and UJET for better insights.
Features
Compare between RingCX and UJET on their key features and functionalities to pick the right one for your business.
- Omnichannel customer contact handling
- Outbound dialling for proactive campaigns
- Intelligent Virtual Agent for automated resolution
- AVA Agent Assist supporting agents live in conversation
- AVA Supervisor Assist for real-time supervisor intervention
- AI Quality Management reviewing interactions automatically
- AI Workforce Engagement for scheduling and staffing
- AI Interaction Analytics across contacts
- Agent performance coaching tools
- Part of the wider RingCentral Agentic Voice AI platform
- AIR Pro for building custom no-code AI agents
- Custom agents across voice, SMS, chat and social
- Industry accelerators including healthcare
- Operations across fifteen countries
- Unified agent workspace covering voice, chat, email, SMS, social and in-app channels
- Mobile-first design with photo upload, visual context and device-level authentication
- Virtual Agent for automated containment of routine contacts
- Agent Assist surfacing live suggestions to agents during a conversation
- Spiral conversational analytics for identifying the causes of contact volume
- CRM adapters and a web SDK for embedding support into an existing product
- Standard and advanced reporting with dashboards and a data exporter
- Single sign-on and role-based access for larger support organisations
- APIs for integrating contact data with external systems
- Add-on channels priced individually so unused channels are not paid for
Additional Details
| Details | RingCX | UJET |
|---|---|---|
| Languages | - | - |
| Country | - | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✖ | ✖ |
| Free Plan | ✖ | ✖ |
| Customization | ✖ | ✖ |
| Support | ||
| Target Audience | Small Business, Medium Business, Large Enterprise | Mid-market And Enterprise Customer Support Teams |
| Platforms | Web App, Windows, Mac | - |
| Subscription Plans | - | - |
| Deployment | Cloud Based | Cloud |