Plans and Pricing
Compare pricing of ProProfs Knowledge Base vs Compare with the following detailed pricing plan info. ProProfs Knowledge Base comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of ProProfs Knowledge Base and Zendesk Guide for better insights.
Features
Compare between ProProfs Knowledge Base and Zendesk Guide on their key features and functionalities to pick the right one for your business.
- Rich text WYSIWYG editor with Word/PDF/PPT import
- Full-text and keyword search with tag filtering
- Article workflows, custom statuses, and approvals
- Real-time multi-author collaboration
- Role based permissions with custom roles
- SSO, password protection, IP restriction, 2FA
- Branded templates with custom CSS/HTML
- Analytics dashboard for searches and content performance
- Integrations with JIRA, Salesforce, Slack, and Zendesk
- Categories, sections, and articles content structure
- AI powered help center search
- Generative Quick answer box on Professional and Enterprise
- Customer portal for ticket tracking
- Community forums via Gather
- Custom themes and branding
- Multiple help centers on higher tiers
- Agent workflows for article creation and flagging
- Full integration with Zendesk Suite ticketing
Additional Details
| Details | ProProfs Knowledge Base | Zendesk Guide |
|---|---|---|
| Languages | English | English |
| Country | United States | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✔ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Live Support, Tickets | Email, Phone, Live Support, Training, Tickets |
| Target Audience | Freelancers, Startups, SMEs, Agencies, Enterprises | Startups, SMEs, Agencies, Enterprises |
| Platforms | Web App | Web App |
| Subscription Plans | Monthly | Monthly |
| Deployment | cloud based | cloud based |