Plans and Pricing
Compare pricing of LiveAgent vs Compare with the following detailed pricing plan info. LiveAgent comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of LiveAgent and Kustomer for better insights.
Features
Compare between LiveAgent and Kustomer on their key features and functionalities to pick the right one for your business.
- Unified ticketing across email, live chat, and social channels
- Built-in inbound call center with IVR
- AI Answer Assistant and AI chatbot for automated replies
- Knowledge base and customer self-service portal
- Automated ticket routing and SLA tracking
- Proactive chat invitations and agent ratings
- Gamification tools for agent performance
- 200+ integrations including Shopify, WooCommerce, and Salesforce
- Real-time reporting and analytics
- Unified customer timeline across every channel and interaction
- Omnichannel messaging for chat, email, SMS, voice, WhatsApp, and social
- Kustomer IQ AI for message classification, suggested responses, and automation
- Custom objects and attributes for flexible CRM-style data modeling
- Visual workflow builder with conditional branching and external API calls
- Team Pulse real-time queue and agent supervision (Ultimate)
- Two-way message translation
- SAML single sign-on and SCIM provisioning (Ultimate)
- AI Agents for customer-facing and agent-assist automation (add-on)
Additional Details
| Details | LiveAgent | Kustomer |
|---|---|---|
| Languages | english | english |
| Country | Slovakia | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Live Support, Tickets, Training | Email, Live Support, Tickets, Training |
| Target Audience | freelancers, startups, smes, agencies, enterprises | smes, agencies, enterprises |
| Platforms | web app | web app |
| Subscription Plans | Yearly | Yearly |
| Deployment | cloud based | cloud based |