Plans and Pricing
Compare pricing of Avaya vs Compare with the following detailed pricing plan info. Avaya comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Avaya and 8×8 for better insights.
Features
Compare between Avaya and 8×8 on their key features and functionalities to pick the right one for your business.
- Unified app for calling, team messaging, and HD video meetings
- AI-generated meeting summaries, call notes, and transcription
- Multi-site connectivity and advanced call monitoring (Advanced tier)
- CRM integrations including Salesforce and HubSpot (300+ apps)
- On-premises (Avaya Aura, IP Office), private cloud, and public cloud deployment options
- Single sign-on and custom roles/permissions for admins
- 99.999% platform availability SLA
- Global coverage in 40+ countries
- Developer platform access for custom integrations
- Unified communications (phone, video, chat, fax)
- Omnichannel contact center routing (voice, chat, email, SMS/MMS/RCS)
- Social and WhatsApp messaging support
- AI-powered self-service and agent assist
- 8x8 Agent Workspace
- 8x8 Supervisor Workspace with low-code dashboards
- Microsoft Teams integration
- 99.999% uptime SLA with end-to-end encryption
- Real-time and historical analytics and reporting
- Global reach across 160+ countries
Additional Details
| Details | Avaya | 8×8 |
|---|---|---|
| Languages | English | English |
| Country | United States | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✖ | ✔ |
| Free Plan | ✖ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Live Support, Training, Tickets | Email, Phone, Live Support, Training, Tickets |
| Target Audience | SMEs, Enterprises | SMEs, Agencies, Enterprises |
| Platforms | Web App, Windows, macOS | Web App, Windows, macOS |
| Subscription Plans | Monthly | Monthly |
| Deployment | cloud based, on premises, hybrid | cloud based |