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Global Relay

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End to end compliant communications from a messaging app through to a trusted archive

Archiving Software
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  • Deployment Cloud Based
  • Starting price Quoted on request
  • Free trial Not offered
  • Best for Medium Business, Large Enterprise

What is Global Relay?

Global Relay covers the full compliant communications journey, and unusually it supplies the messaging application as well as the archive that stores it.

That vertical integration is the strategic argument. Most compliance stacks assemble a messaging tool from one vendor, a capture connector from another and an archive from a third, and every seam is a place where records go missing. Global Relay's stated aim is to consolidate third party reliance and get compliant communications right first time, which is a claim about reducing the number of vendors rather than only about features.

The product line runs from an app enabling business communication on any channel, through connectors capturing from voice and text, WhatsApp and instant messaging alongside an open connector API and website archive, into the archive itself, then surveillance including voice surveillance, and eDiscovery. Data migration through SourceOne moves an existing archive into the private cloud.

Operational scale is published rather than implied: connectors for ecomms, voice, trade data and files, live support around the clock every day of the year, and more than 850 data productions each month. That last figure is the meaningful one, since producing data under legal deadline is where an archive either works or fails. Named verticals are finance, government, life sciences, energy, legal and insurance. Pricing is not published.

Key Features of Global Relay

  • Compliant messaging application
  • Connectors for voice, text and WhatsApp
  • Open connector API
  • Website archiving
  • Private cloud communications archive
  • Communications and voice surveillance
  • eDiscovery and data production
  • SourceOne archive migration
  • AI transcription and translation in 50+ languages
  • Round the clock live support

Global Relay Pricing

Quoted

Quoted on request

Request pricing

No published rates. Quoted on users, channels captured and retention.

Global Relay Specifications

Deployment
  • Cloud Based
Desktop
  • Web App
Mobile
  • Android
  • iOS
Built for
  • Medium Business
  • Large Enterprise
Support
  • Email
  • Phone
  • Live Chat
  • Knowledge Base
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
No
Customisable
No
Website
globalrelay.com

Global Relay Screenshots

Global Relay screenshot 1

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Global Relay FAQs

Global Relay does not publish pricing. Compliant communications platforms are quoted on user count, channels captured and retention period.

Yes. It supplies a compliant communication app alongside the connectors, archive, surveillance and eDiscovery, which is how it consolidates third party reliance.

Most compliance stacks combine a messaging tool, a capture connector and an archive from three vendors, and every seam between them is a place where records go missing.

Yes, through SourceOne, which moves data into the private cloud archive. Professional services and discovery as a service are offered alongside.

Global Relay publishes more than 850 data productions each month, which is the meaningful measure since producing data under legal deadline is where an archive either works or fails.