Relatient

Relatient builds Dash, a patient access platform covering the path from a patient's first contact through to a booked and registered appointment. Its framing of the problem is accurate: patient journeys begin with a call or a click, and both routes need to work. Practices that invest only in online scheduling still lose patients on the phone, and the call centre remains where most access failures happen.

Dash Voice AI is described as the leading agentic AI for healthcare access, automating routine calls and booking appointments with precision. The important distinction is between deflecting calls and completing them: an AI that answers and then hands off has moved the queue rather than shortened it, whereas one that books the appointment resolves the contact. Intelligent scheduling, online chat and personalised communications cover the digital side, with digital registration handling intake and financial clearance addressing coverage and patient responsibility before the visit.

The integration list is the practical qualifier for any platform in this category, and Relatient's is broad: athenahealth, ModMed, Oracle Health, Greenway Health, eClinicalWorks, NextGen, Epic and Veradigm. Scheduling must write into the practice management or EHR system to be useful, so a supported integration with your specific system is a precondition rather than a nice-to-have. Scheduling APIs are available for organisations building their own front end. Three audiences are addressed separately: hospitals and health systems, specialty groups and practices, and federally qualified health centres, the last of which has distinct requirements around access and reporting. Pricing is not published and evaluation begins with a demo request.