Bugsnag (SmartBear)
VerifiedError and performance monitoring platform, now rebranded as SmartBear Insight Hub
See all screenshots - Deployment Cloud Based, On Premises
- Starting price Free
- Free trial Available
- Best for Startups, SMEs, Agencies
What is Bugsnag (SmartBear)?
Bugsnag is a stability and error monitoring platform owned by SmartBear, now officially rebranded as SmartBear Insight Hub while still operating at the bugsnag.com domain. It automatically captures errors and crashes across more than 50 platforms, groups them by root cause, and prioritizes issues by severity and business impact using stack traces, breadcrumbs, and device or user context.
Beyond error monitoring, the platform has expanded into real user monitoring, backend performance monitoring, and distributed tracing for full-stack observability. Paid Select and Preferred tiers scale with monthly error events and performance spans, adding features like automatic error assignment, feature flags, SSO provisioning, and both SaaS and on-premises deployment options for larger teams.
Key Features of Bugsnag (SmartBear)
Bugsnag (SmartBear) lists 10 documented features, including Automatic error and crash capture across 50+ platforms, Error grouping by root cause and Stability Score and release health tracking. The list below covers what the product does rather than how it is marketed.
- Automatic error and crash capture across 50+ platforms
- Error grouping by root cause
- Stability Score and release health tracking
- Real user monitoring (RUM)
- Backend performance monitoring and distributed tracing
- Diagnostic data: stack traces, breadcrumbs, device and user info
- Error prioritization by severity and business impact
- Feature flags and experiments (Preferred tier)
- SmartBear MCP / IDE integration with AI fix suggestions
- On-premises or SaaS deployment options (Preferred+)
Bugsnag (SmartBear) Pricing
Bugsnag (SmartBear) lists 4 plans. One is free; the rest are quoted on request.
Free
Free
7.5K events/month, 1M spans/month, 1 user
Error and performance monitoring, 50+ platforms, 30+ integrations
Select
Custom (usage based)
50K to 3M events/month, 1M to 150M spans/month
Unlimited users, end-to-end diagnostics, automatic error prioritization, stability benchmarks
Preferred
Custom (usage based)
100K to 3M events/month, 1M to 300M spans/month
Adds automatic error assignment, premium support with dedicated CSM, SSO provisioning, feature flags, on-prem or SaaS deployment
Bugsnag (SmartBear) Specifications
Bugsnag (SmartBear) is available on web app. It offers an API, has a free trial and has a free plan.
- Deployment
- Cloud Based
- On Premises
- Billing cycle
- Monthly
- Desktop
- Web App
- Languages
- English
- Built for
- Startups
- SMEs
- Agencies
- Enterprises
- Support
- Live Support
- Tickets
- Training
- Integrations
- Slack, Jira, PagerDuty, GitHub, GitLab, Bitbucket, Microsoft Teams, VS Code (SmartBear MCP)
- Public API
- Yes
- Free trial
- Yes
- Free plan
- Yes
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- bugsnag.com
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