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Better Stack

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Unified uptime monitoring, logging, and incident management for engineering teams

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  • Deployment Cloud Based
  • Starting price Free
  • Free trial Not offered
  • Best for Startups, SMEs, Agencies

What is Better Stack?

Better Stack is an observability and incident response platform that combines uptime monitoring, log management, incident management, and status pages in one product. Its uptime checks run from global edge locations using HTTP, keyword, and Playwright-based browser checks, automatically capturing screenshots and network diagnostics when downtime occurs. Logs are stored as structured JSON and can be queried with SQL or PromQL, with an option to store data in a customer's own S3 bucket.

The platform also provides on-call scheduling, phone and SMS alerting included with every responder license, and an AI SRE chat assistant for incident triage. Better Stack markets itself as a lower-cost alternative to larger observability suites like Datadog, targeting startups and growing engineering teams that want monitoring, logging, and incident response without a large per-seat bill.

Key Features of Better Stack

Better Stack lists 8 documented features, including Global uptime monitoring with HTTP, keyword, and Playwright browser checks, Automatic screenshots and traceroute diagnostics on downtime and Log management with SQL/PromQL querying and S3 storage option. The list below covers what the product does rather than how it is marketed.

  • Global uptime monitoring with HTTP, keyword, and Playwright browser checks
  • Automatic screenshots and traceroute diagnostics on downtime
  • Log management with SQL/PromQL querying and S3 storage option
  • On-call scheduling and escalation workflows
  • Public and private status pages
  • Phone, SMS, Slack, and Microsoft Teams alerting
  • Session replay and error tracking (RUM)
  • AI SRE chat assistant for incident triage

Better Stack Pricing

Better Stack lists 4 plans. Three carry a published figure, from Free to $29; the rest are quoted on request.

Free

Free

10 monitors, 1 status page

Slack and email alerts, limited log/trace/metrics storage, 100,000 exceptions monthly

Team member

$0/month

telemetry access only

Access to logs, traces, and metrics without uptime/incident features

Responder

$29/month

(yearly) or $34/month (monthly)

per user

Uptime monitoring plus telemetry, on-call scheduling, phone/SMS alerting

Telemetry & other add-ons

$30 to $1,750/month

usage-based bundles

Log/metrics/trace bundles (Nano to Tera), plus add-ons for status pages, SSO, and call routing

Better Stack Specifications

Better Stack is available on web app. It offers an API and has a free plan.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Live Support
  • Tickets
Integrations
Slack, Microsoft Teams, PagerDuty, Opsgenie, AWS, GitHub, Zapier
Public API
Yes
Free trial
No
Free plan
Yes
Runs in browser
Yes
Customisable
Yes
Website
betterstack.com

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Better Stack FAQs

Yes, the free plan includes 10 monitors, one status page, Slack and email alerts, and limited log, trace, and metrics storage.

Paid access starts with the Responder role at $29 to $34 per user per month, with additional telemetry bundles and add-ons priced separately based on usage.

Yes, Better Stack allows logs to be stored in a customer-owned S3 bucket instead of only in its hosted storage.

Yes, on-call scheduling with escalations is included with a Responder license.

Logs can be queried using SQL, PromQL, or a drag-and-drop query builder.