What is Facilio?

Facilio is a cloud-based, AI-powered facility management platform that unifies maintenance, vendor coordination, tenant and compliance workflows, and financial data for multi-site property portfolios. Its Connected CMMS automates service request intake and routing across calls, chat, WhatsApp, and email, supports condition-based preventive maintenance, and includes asset and energy management with real-time monitoring. Facilio Atom adds autonomous AI agents to automate back-office FM work such as invoice verification.

Founded in 2017 and headquartered in New York, Facilio serves commercial real estate owners, FM service providers, and multi-site retail, healthcare, and education operators. Pricing is entirely custom across three tiers (Standard, Essential, Enterprise), scoped to portfolio size rather than per user, with no published free plan or trial.

Key Features of Facilio

Here are the powerful features that make Facilio stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Connected CMMS for maintenance and work orders
  • Multi-channel service request intake (calls, chat, WhatsApp, email)
  • Condition-based preventive maintenance scheduling
  • Asset tracking and lifecycle management
  • Energy management and real-time monitoring
  • Inventory and procurement workflows
  • Facilio Atom autonomous AI agents
  • Compliance and audit controls
  • Mobile-first field team app
  • Integrations with BMS/BAS systems like Johnson Controls, Honeywell, Siemens

Facilio Pricing

Here are the pricing plans for Facilio. Choose the plan that best fits your requirements and budget.

Standard

Custom

For teams establishing structured maintenance and operational workflows

Essential

Custom

Most popular; for teams managing assets, inventory, and procurement at scale

Enterprise

Custom

For multi-site portfolios with complex vendor ecosystems and compliance requirements

Facilio Specifications

Get a closer look at the technical specifications and system requirements for Facilio. Find out if it's compatible with your operating system and other software.

Software Tagline :
AI-powered connected CMMS and facility management platform for multi-site portfolios
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • live support
  • tickets
  • training
Integrations :
BMS/BAS systems, ERP, accounting software, spare parts inventory systems; named partners include Johnson Controls, Honeywell, Siemens, Schneider Electric
Product Url :
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Facilio Videos

Facilio Screenshots

Overall Facilio Reviews

Here's our unbiased review of Facilio. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Facilio Pros and Cons

Facilio FAQs

No, Facilio does not publish a free plan or free trial; all three tiers require a custom quote.

Facilio is priced custom based on portfolio size, team, and deployment requirements rather than per user, across Standard, Essential, and Enterprise tiers.

Facilio Atom is a suite of autonomous AI agents that automate manual back-office facility management work such as reporting and invoice verification.

Facilio targets multi-site commercial real estate portfolios, FM service providers, and retail, healthcare, and education facility operators.

Facilio was founded in 2017 and is headquartered in New York City, United States.