Service Fusion
VerifiedFlat-rate field service management software with unlimited users on every plan
See all screenshots - Deployment Cloud Based
- Starting price $208
- Free trial Not offered
- Best for SMEs, Agencies
What is Service Fusion?
Service Fusion is field service management software for contractors that combines scheduling and dispatch, customer relationship management, invoicing, and payment processing in one platform. Users can generate work orders and drag them onto a dispatch board to assign the closest available technician, while the mobile app lets field staff view job details, capture signatures, and take payments on site. It also offers GPS fleet tracking that monitors vehicle location, idle time, and driver behavior such as harsh braking.
Service Fusion prices its Starter, Plus, and Pro plans at $208, $325, and $533 per month respectively when billed annually, or $245, $382, and $627 per month billed monthly, and every tier includes unlimited users at no extra per-seat cost. Plus adds job costing and inventory management, and Pro adds integrated voice calling, a customer web portal, and open API access. Service Fusion does not offer a free trial, but all plans include personalized onboarding and unlimited email, phone, and chat support.
Key Features of Service Fusion
Service Fusion lists 10 documented features, including One-click work order generation with drag-and-drop dispatch, Unlimited users on every plan and Customer relationship management with full service history. The list below covers what the product does rather than how it is marketed.
- One-click work order generation with drag-and-drop dispatch
- Unlimited users on every plan
- Customer relationship management with full service history
- Automated invoicing with materials, labor, and tax calculation
- Integrated payment processing (FusionPay)
- GPS fleet tracking with driver behavior monitoring
- Mobile app for technicians with job status and e-signature capture
- QuickBooks integration
- Inventory and job costing (Plus and Pro)
- Open API access and customer web portal (Pro)
Service Fusion Pricing
Service Fusion lists 3 plans, from $208 to $533.
Starter
$208
per month
Unlimited users, billed annually as one payment; month to month billing is $245 per month.
Plus
$325
per month
Unlimited users, billed annually; adds progressive billing and recurring invoicing; month to month billing is $382 per month.
Pro
$533
per month
Unlimited users, billed annually; month to month billing is $627 per month.
Service Fusion Specifications
Service Fusion is available on web app and has iOS and Android apps. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Monthly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- SMEs
- Agencies
- Support
- Phone
- Live Support
- Integrations
- QuickBooks, ServiceCall.ai, GPS fleet tracking
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- No
- Customisable
- Yes
- Website
- servicefusion.com
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Alternatives to Service Fusion
Other Field Service Management Software recorded on the same fields.
