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Salesforce Nonprofit Cloud

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AI-powered CRM unifying fundraising, programs, grantmaking, and volunteers for nonprofits

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  • Deployment Cloud Based
  • Starting price Free
  • Free trial Available
  • Best for SMEs, Enterprises

What is Salesforce Nonprofit Cloud?

Salesforce Nonprofit Cloud is a cloud CRM built on the core Salesforce platform, purpose-made for nonprofit organizations. It centralizes constituent management, fundraising, program and outcome tracking, volunteer management, grantmaking, and case management in one system, with built-in AI agents (Agentforce) that automate common nonprofit workflows like prospect research and volunteer scheduling.

Eligible 501(c)(3) organizations can receive 10 free licenses through the Power of Us Program, while additional licenses are sold as Nonprofit Cloud Enterprise or Unlimited editions billed annually per user. A separate Grantmaking edition is available for funders. The platform supports extensive customization and integrates with the wider Salesforce AppExchange ecosystem.

Key Features of Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud lists 10 documented features, including Constituent 360 and donor profile management, Fundraising and gift entry with campaign tracking and Program and outcome management. The list below covers what the product does rather than how it is marketed.

  • Constituent 360 and donor profile management
  • Fundraising and gift entry with campaign tracking
  • Program and outcome management
  • Volunteer management with shift and skill matching
  • Grantmaking lifecycle management
  • AI agents for prospect research and workflow automation
  • Case management for service delivery
  • Role-based dashboards and reporting
  • Marketing and engagement segmentation
  • Integration with the Salesforce AppExchange ecosystem

Salesforce Nonprofit Cloud Pricing

Salesforce Nonprofit Cloud lists 4 plans, starting free and running to $175.

Power of Us Program

Free

10 licenses

Free for eligible 501(c)(3) nonprofits through Salesforce.org’s donated license program

Nonprofit Cloud Enterprise

$60/month

per user, billed annually

Core Nonprofit Cloud features for fundraising, programs, and engagement

Nonprofit Cloud Unlimited

$100/month

per user, billed annually

Adds premium support and additional capacity

Nonprofit Cloud for Grantmaking

$175/month

per user, billed annually, starting price

Dedicated edition for grantmaking organizations

Salesforce Nonprofit Cloud Specifications

Salesforce Nonprofit Cloud is available on web app and has iOS and Android apps. It offers an API, has a free trial and has a free plan.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • SMEs
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Integrations
Mailchimp, DocuSign, QuickBooks, Marketing Cloud, Slack, Google Workspace, Microsoft 365, MuleSoft, Salesforce AppExchange apps
Public API
Yes
Free trial
Yes
Free plan
Yes
Runs in browser
Yes
Customisable
Yes
Website
salesforce.org

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Salesforce Nonprofit Cloud FAQs

Eligible 501(c)(3) organizations can get 10 free licenses through the Power of Us Program. Additional licenses and higher editions are paid, starting at $60 per user per month billed annually.

It also includes program and outcome management, volunteer management, grantmaking, and case management, all built on the core Salesforce platform.

Yes, it includes Agentforce AI agents designed for nonprofit tasks such as prospect research, participant management, and volunteer capacity planning.

Yes, it connects to the broader Salesforce AppExchange ecosystem and common tools like Mailchimp, QuickBooks, and Microsoft 365.

Yes, Salesforce offers a 30 day free trial of Nonprofit Cloud with no credit card required.