Fireflies AI

Fireflies AI is a meeting assistant that automatically joins video calls, audio calls, and phone dialers to record, transcribe, and summarize conversations. The AI notetaker bot works across Zoom, Google Meet, Microsoft Teams, Webex, and dialers like Aircall and RingCentral, and can also transcribe uploaded audio or video files, generating transcripts in more than 100 languages with speaker identification. After a call ends, Fireflies produces an automatic summary with an overview, bullet points, and action items, and lets users search across past meetings by keyword or topic instead of replaying full recordings. A built-in assistant called AskFred can answer questions about what was discussed in one meeting or across many, and a Chrome extension adds live captions during Google Meet calls.

Beyond note-taking, Fireflies offers conversation intelligence features such as sentiment analysis, talk-time analytics, and topic trackers, plus more than 200 AI Skills for extracting industry-specific information such as deal details, candidate feedback, or research notes. It connects to CRMs including Salesforce and HubSpot, project tools like Asana and Trello, storage apps such as Google Drive and Notion, and Slack, so notes and action items can flow directly into a team's existing tools. Fireflies is used by sales, recruiting, product, and customer success teams that want a searchable record of what was said in past conversations. The platform is SOC 2 Type II certified and GDPR compliant, offers HIPAA support on its Enterprise plan, and states it does not use customer meeting data to train its AI models by default.