KrispCall

KrispCall is a cloud-based business phone system that provides virtual phone numbers, calling, and SMS for teams working across countries. It offers local, mobile, and toll-free numbers in more than 100 countries, letting businesses set up a phone presence in a new market without hardware or a landline contract. Calls, text messages, voicemails, call recordings, and conversation history for each business number are kept together in a single shared workspace, so team members can pick up a conversation with full context. Shared numbers let multiple agents receive and respond to the same business line at once, and the platform is built for sales, support, and remote teams that need a unified way to manage business calling across multiple numbers, agents, and departments.

Beyond basic calling, KrispCall includes call management tools such as multi-level IVR, call queuing, intelligent routing, and simultaneous ringing, plus AI features like call transcription and automatic call summaries. It integrates with CRMs including HubSpot, Salesforce, and Pipedrive to log calls and sync contact data automatically, and connects to Slack and Zapier for broader workflow automation. Number porting lets businesses move existing numbers onto the platform, and features like bulk SMS, a power dialer, and A2P 10DLC registration support higher-volume and compliant outreach in the US. KrispCall is aimed at small and mid-sized businesses, call centers, and distributed teams that want a cloud-based phone system without on-premise hardware.