Salesforce Education Cloud
VerifiedSalesforce's education-focused CRM built on Sales and Service Cloud for higher ed
- Deployment Cloud Based
- Starting price $48/user/month
- Free trial Available
- Best for Enterprises, SMEs
What is Salesforce Education Cloud?
Education Cloud is Salesforce's education-focused edition of its Sales and Service Cloud CRM, aimed at recruitment and admissions, advancement and alumni relations, and student services teams. It is built on the standard Salesforce platform and includes core CRM objects and automation tailored for the education sector, plus a web API for custom integrations, and is offered by Salesforce, headquartered in San Francisco, California.
According to Salesforce's official education pricing guide, the Enterprise Edition costs $48 per user per month billed annually, and the Unlimited Edition, which adds automation, chat, and 24/7 support, costs $96 per user per month billed annually. Both editions require an annual contract, and pricing is described as informational and subject to change with a sales representative.
Key Features of Salesforce Education Cloud
Salesforce Education Cloud lists 9 documented features, including CRM for recruitment and admissions, CRM for advancement and alumni relations and CRM for student services and one-stop shops. The list below covers what the product does rather than how it is marketed.
- CRM for recruitment and admissions
- CRM for advancement and alumni relations
- CRM for student services and one-stop shops
- Web API for custom integrations
- Case and service management tools
- Automation and workflow builder
- Chat support tools (Unlimited Edition)
- Reporting and dashboards
- Agentforce AI agent capabilities shown in recent product demos
Salesforce Education Cloud Pricing
Salesforce Education Cloud lists 2 plans without published figures. Pricing is quoted on request.
Enterprise Edition
$48/user/month
Billed annually under an annual contract. CRM for Sales (Advancement & Alumni Relations, Recruitment & Admissions) and Service (Student Services & One Stop) with added features, flexibility, and web API.
Unlimited Edition
$96/user/month
Billed annually under an annual contract. Includes everything in Enterprise plus added automation, chat, and 24/7 support.
Salesforce Education Cloud Specifications
Salesforce Education Cloud is available on web app and has iOS and Android apps. It offers an API and has a free trial.
- cloud based
- web app
- ios
- android
- enterprises
- smes
- phone
- live support
- training
- tickets
Salesforce Education Cloud Videos
Salesforce Education Cloud Screenshots
Alternatives of Salesforce Education Cloud
Other Higher Education Software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against Salesforce Education Cloud.
Cloud-native student information system unified with Workday HR and finance
Higher education CRM for admissions, student success, and advancement offices
Higher education SIS, ERP, and campus technology platform for colleges and universities
AI-driven CRM and engagement platform for higher education admissions and marketing
Salesforce Education Cloud Comparisons
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Alternatives to Salesforce Education Cloud
Other Admissions and Enrollment Management Software products listed on SocialAtoZ.
