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New Relic

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AI powered observability platform for full-stack monitoring and analytics

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  • Deployment Cloud Based
  • Starting price Free
  • Free trial Not offered
  • Best for Startups, SMEs, Agencies

What is New Relic?

New Relic is a cloud based observability platform that unifies infrastructure monitoring, application performance monitoring, error tracking, log management, and distributed tracing in a single dashboard. All telemetry data is stored in a proprietary database called NRDB and queried with NRQL, a SQL like language built for observability data. The platform serves engineering teams that need to correlate metrics, events, logs, and traces to find the root cause of production issues quickly.

New Relic offers a permanent free tier with 100GB of monthly data ingest and one full platform user, alongside paid Standard, Pro, and Enterprise editions priced per user with additional data charged per gigabyte. Over 800 pre built integrations connect New Relic to popular cloud providers, container platforms, and alerting tools, and an AI powered engine helps predict and diagnose issues before they affect customers.

Key Features of New Relic

New Relic lists 9 documented features, including Full-stack observability across infrastructure, applications, and logs, Distributed tracing and error tracking and Unified NRDB telemetry database queried with NRQL. The list below covers what the product does rather than how it is marketed.

  • Full-stack observability across infrastructure, applications, and logs
  • Distributed tracing and error tracking
  • Unified NRDB telemetry database queried with NRQL
  • AI powered insights and anomaly detection
  • 800+ pre-built integrations
  • Synthetic monitoring and uptime checks
  • Custom dashboards and alerting
  • SRE agent for automated root-cause analysis
  • Mobile app monitoring for iOS and Android

New Relic Pricing

New Relic lists 3 plans, starting free and running to $349.

Free

Free

per month

100 GB of free data ingest per month, one free full platform user and free basic users.

Standard

$10

per month for the first full platform user

Then $99 per additional full platform user up to a maximum of 5, with core users at $49 each and data beyond the free 100 GB at $0.40 per GB.

Pro

$349

per full platform user

Rate for annual commitments; monthly pay as you go is listed at $418.80 per full platform user, with core users at $49 each.

New Relic Specifications

New Relic is available on web app and has iOS and Android apps. It offers an API and has a free plan.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Tickets
  • Training
Integrations
AWS, Azure, Google Cloud, Kubernetes, Docker, Slack, PagerDuty, Jira, GitHub, ServiceNow
Public API
Yes
Free trial
No
Free plan
Yes
Runs in browser
Yes
Customisable
Yes
Website
newrelic.com

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New Relic FAQs

Yes, New Relic offers a permanent free tier with 100GB of data ingest per month and one full platform user, with no credit card required.

Paid editions charge per full platform user (Standard, Pro, or Enterprise) plus a per gigabyte fee for data ingested beyond the 100GB monthly allowance, currently $0.40/GB on the standard data option.

It correlates infrastructure metrics, application performance traces, logs, errors, and synthetic monitoring checks in one unified platform queried through NRQL.

Yes, New Relic provides dedicated mobile monitoring agents for iOS and Android in addition to its web based dashboard.

Yes, it has over 800 pre-built integrations covering cloud providers, container platforms, and alerting tools like Slack and PagerDuty.