ConVox
What is ConVox?
ConVox, by Deepija Telecom, is call center and contact center software that unifies voice, chat, social media, and email into a single, easy-to-use interface. This omnichannel view gives agents a complete picture of each customer interaction, streamlining management and making better use of team resources.
The platform supports predictive, progressive, and preview dialing, full call recording, IVR, barge-in and hot transfer for supervisors, and scheduled callbacks, and it integrates with CRMs such as Salesforce, Zoho, Microsoft Dynamics, and Freshdesk. ConVox is available as a hosted, cloud-based solution scaling from a few users to over a thousand, with flexible limited-calling, unlimited-calling, and tailored plans quoted to each business.
Key Features of ConVox
Here are the powerful features that make ConVox stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Predictive, progressive, and preview dialing
- 100% call recording
- Barge-in and hot transfer
- Scheduled callbacks
- CRM integrations (Salesforce, Zoho, MS Dynamics, Freshdesk)
ConVox Pricing
Here are the pricing plans for ConVox. Choose the plan that best fits your requirements and budget.
Custom
$
Limited, unlimited, or tailored plans
ConVox does not publish list pricing; contact Deepijatel for a quote based on user count and calling volume.
ConVox Specifications
Get a closer look at the technical specifications and system requirements for ConVox. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- windows
- macos
- freelancers
- startups
- smes
- agencies
- enterprises
- phone
- training
- tickets
ConVox Videos
ConVox Screenshots
ConVox Comparisons
Compare ConVox with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.
Overall ConVox Reviews
Here's our unbiased review of ConVox. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.