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ConVox

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ConVox Call Center Software

Call Center software Call Center Workforce Optimization Software Call Masking Software Inbound Call Center Software
  • Deployment Cloud Based
  • Free trial Available
  • Best for Freelancers, Startups, SMEs

What is ConVox?

ConVox, by Deepija Telecom, is call center and contact center software that unifies voice, chat, social media, and email into a single, easy-to-use interface. This omnichannel view gives agents a complete picture of each customer interaction, streamlining management and making better use of team resources.

The platform supports predictive, progressive, and preview dialing, full call recording, IVR, barge-in and hot transfer for supervisors, and scheduled callbacks, and it integrates with CRMs such as Salesforce, Zoho, Microsoft Dynamics, and Freshdesk. ConVox is available as a hosted, cloud-based solution scaling from a few users to over a thousand, with flexible limited-calling, unlimited-calling, and tailored plans quoted to each business.

Key Features of ConVox

ConVox lists 5 documented features, including Predictive, progressive, and preview dialing, 100% call recording and Barge-in and hot transfer. The list below covers what the product does rather than how it is marketed.

  • Predictive, progressive, and preview dialing
  • 100% call recording
  • Barge-in and hot transfer
  • Scheduled callbacks
  • CRM integrations (Salesforce, Zoho, MS Dynamics, Freshdesk)

ConVox Pricing

ConVox lists 1 plan without published figures. Pricing is quoted on request.

Custom

Limited, unlimited, or tailored plans

Free Trial

ConVox does not publish list pricing; contact Deepijatel for a quote based on user count and calling volume.

ConVox Specifications

ConVox is available on web app, Windows and macOS. It offers an API and has a free trial.

Software Tagline :
ConVox Call Center Software
Deployment :
  • cloud based
Subscription Plan :
Desktop Platforms :
  • web app
  • windows
  • macos
Mobile Platforms :
Language Support :
afarenen-AUen-CAen-INen-NZen-ZAen-GBen-UShi
Target Audience :
  • freelancers
  • startups
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • phone
  • training
  • tickets
Integrations :
Salesforce, LeadSquared, Zoho, Microsoft Dynamics, Freshdesk
Product Url :
https://www.deepijatel.com/
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

ConVox Videos

ConVox Screenshots

ConVox screenshot 1

Alternatives of ConVox

Alternatives

Other Call Center software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against ConVox.

EnableX

Pay-as-you-go CPaaS for video, voice, SMS, WhatsApp, and AI chatbot APIs

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ConVox Comparisons

Side by side comparisons of ConVox against 1 other Call Center software option listed here.

ConVox
ConVox
VS

Overall ConVox Reviews

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ConVox FAQs

ConVox, by Deepijatel, is call center dialer and contact center software for running outbound and inbound calling operations.

Predictive, Progressive, Preview, Manual, and Click-to-Call dialing modes.

Yes, it offers 100% call recording alongside barge-in and hot transfer support for supervisors.

Salesforce, LeadSquared, Zoho, Microsoft Dynamics, Freshdesk, and other cloud-based CRMs.

ConVox offers limited-calling, unlimited-calling, and tailored plans; specific pricing requires contacting Deepijatel directly.