ConVox
VerifiedConVox Call Center Software
See all screenshots - Deployment Cloud Based
- Free trial Available
- Best for Freelancers, Startups, SMEs
What is ConVox?
ConVox, by Deepija Telecom, is call center and contact center software that unifies voice, chat, social media, and email into a single, easy-to-use interface. This omnichannel view gives agents a complete picture of each customer interaction, streamlining management and making better use of team resources.
The platform supports predictive, progressive, and preview dialing, full call recording, IVR, barge-in and hot transfer for supervisors, and scheduled callbacks, and it integrates with CRMs such as Salesforce, Zoho, Microsoft Dynamics, and Freshdesk. ConVox is available as a hosted, cloud-based solution scaling from a few users to over a thousand, with flexible limited-calling, unlimited-calling, and tailored plans quoted to each business.
Key Features of ConVox
ConVox lists 5 documented features, including Predictive, progressive, and preview dialing, 100% call recording and Barge-in and hot transfer. The list below covers what the product does rather than how it is marketed.
- Predictive, progressive, and preview dialing
- 100% call recording
- Barge-in and hot transfer
- Scheduled callbacks
- CRM integrations (Salesforce, Zoho, MS Dynamics, Freshdesk)
ConVox Pricing
ConVox lists 1 plan without published figures. Pricing is quoted on request.
Custom
Limited, unlimited, or tailored plans
ConVox does not publish list pricing; contact Deepijatel for a quote based on user count and calling volume.
ConVox Specifications
ConVox is available on web app, Windows and macOS. It offers an API and has a free trial.
- Deployment
- Cloud Based
- Desktop
- Web App
- Windows
- macOS
- Languages
- Af
- Arabic
- English
- En-au
- En-ca
- En-in
- En-nz
- En-za
- En-gb
- En-us
- Hindi
- Built for
- Freelancers
- Startups
- SMEs
- Agencies
- Enterprises
- Support
- Phone
- Training
- Tickets
- Integrations
- Salesforce, LeadSquared, Zoho, Microsoft Dynamics, Freshdesk
- Public API
- Yes
- Free trial
- Yes
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- deepijatel.com
ConVox Videos
ConVox Screenshots
ConVox Comparisons
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Alternatives to ConVox
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