AngelTrack

AngelTrack covers EMS, fire, non emergency medical transport, computer aided dispatch and billing in one system, and is notable in this category for publishing a complete rate card. Ambulance software is normally quoted privately, which makes budgeting difficult for agencies that need to plan against a fixed public budget.

Pricing is banded by call volume rather than by user count, which fits how ambulance services actually scale. Bronze is 778 dollars a month for up to 450 calls and Bronze Plus is 1,038 dollars for up to 600. Silver is 1,558 dollars for up to 1,500 calls and Silver Plus is 2,078 dollars for up to 1,800. Gold is 2,988 dollars a month for up to 4,000 calls, with an Enterprise band above that.

Charging by call volume means an agency pays in proportion to the work it does rather than to how many people touch the system, so adding volunteer or part time crew members does not increase the bill. For services with large rosters relative to call load, that difference is significant.

AngelTrack also runs a reduced rate for qualifying agencies, offering the complete system including computer aided dispatch and billing at 300 dollars per month. Agencies that believe they qualify need to apply rather than simply select it, so the criteria are worth establishing before budgeting against that figure.