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Zapnito

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B2B community and knowledge sharing platform for customer education and expert content.

Social Network Software
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Available
  • Best for SMEs, Agencies, Enterprises

What is Zapnito?

Zapnito is a B2B community and knowledge platform designed around customer education, letting brands build branded expert hubs where content, discussions, courses and events live alongside member profiles. It emphasizes a video first, Netflix style content experience with user led Q&A, personalized content recommendations and recognition or gamification features to encourage top contributors.

Zapnito's official pricing page lists Essential and Premium tiers billed annually with prices available only on request, differing mainly in admin seats and registered user limits, plus a fully bespoke Enterprise tier. A free trial is offered without requiring credit card details up front, though exact figures are not publicly disclosed.

Key Features of Zapnito

Zapnito lists 10 documented features, including Branded expert hubs for thought leaders, Video first discussions and interactive Q&A and Courses and structured learning content. The list below covers what the product does rather than how it is marketed.

  • Branded expert hubs for thought leaders
  • Video first discussions and interactive Q&A
  • Courses and structured learning content
  • Group segmentation and access controls
  • Personalized content recommendations
  • Gamification and contributor recognition
  • Analytics dashboard on community activity
  • API and webhook access
  • Automated newsletters
  • Secret rooms for private groups

Zapnito Pricing

Zapnito lists 3 plans without published figures. Pricing is quoted on request.

Essential

Custom

Up to 5,000 registered users

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2 admin seats, standard support, quarterly strategy reviews

Premium

Custom

Unlimited registered users

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5 admin seats, priority support, monthly strategy reviews, courses, social logins

Enterprise

Custom

Unlimited registered users

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Custom admin seats, custom support and SLA, custom integrations, premium analytics

Zapnito Specifications

Zapnito is available on web app. It offers an API and has a free trial.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Live Support
  • Training
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
zapnito.com

Zapnito Videos

Zapnito Screenshots

Zapnito screenshot 1

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Zapnito FAQs

Zapnito's official pricing page does not list public prices; Essential and Premium plans are billed annually with pricing available on request, and Enterprise is fully custom.

Yes, Zapnito offers a trial period without requiring credit card details up front.

No, according to user reviews Zapnito does not currently offer a dedicated mobile app, though the web platform is usable on mobile browsers.

Zapnito is built for B2B customer education and knowledge sharing, centered on branded expert hubs, video content and Q&A rather than general social community features.

The Essential plan supports up to 5,000 registered users, while Premium and Enterprise plans support unlimited registered users.